International Coordinator (Training & Compliance)

Salary: Full time starting salary is normally in the range £28,397 to £30,210, with potential progression once in post to £33,938

Hours: Part Time (21.6 hours per week)

Role Summary

The primary purpose of the post is to ensure that the University and its international applicants/students remain compliant with Student Sponsor Duties and Immigration Rules. Working as part of the wider IST team you will support in the delivery of a range of immigration and compliance advisory matters together with general non-specialist advice and guidance to staff and students. You will be involved in the delivery of staff and student information workshops and training events and will have responsibility for individual projects. The post holder will carry out the relevant activities for that function. All International Co-ordinators are expected to carry out general administrative duties and casework. The post holder will play a key role in the delivery of activities during the academic year including right to study events, International Welcome and IST workshops/training events. 

The post holder will proactively participate in enhancing and developing a positive ‘Birmingham Experience’. The following constitutes the major activities of this role but is not a comprehensive list of the duties required.

Person Specification

• Educated to A Level or hold an equivalent professional qualification and have significant experience in a similar role or be able to demonstrate substantial relevant experience such that the tasks outlined in the job description can be carried out effectively;
• Demonstrable and up-to-date working knowledge of UK Visas and Immigration rules, particularly in relation to students; 
• Demonstrable experience of meeting operational requirements, with excellent planning and organisational skills;
• Experience in coordinating office-based activity would be an advantage;
• Experience in the supervision and training of staff is highly desirable;
• Excellent communication skills, able to present information clearly and explain complex issues to a range of audiences with varying levels of understanding;
• Excellent attention to detail;
• Experience of working in a customer focused environment and delivering exceptional customer service;
• Sound analytical, creative and pragmatic problem solving skills with a high level of professional judgement, diplomacy, cultural awareness, sensitivity;
• Demonstrate a high level of computer literacy, with knowledge and familiarity with MS Office packages including MS Excel;
• A constructive team player demonstrating an ability to prioritise, work collaboratively as part of a team or on own initiative and deal with conflicting pressures to tight deadlines and have attention to detail; 
• Flexibility and willingness to work extended hours and at weekends to meet the needs of, but not restricted to, events such as International Welcome/Registration;
• Evidence of ability to work through to a solution with resilience and persistence;
• An understanding of what equality and diversity is and why it is important, including an ability to learn about relevant policies and procedures relating to equality and diversity;
• An ability to identify equality and diversity issues and either address these or bring them to the attention of a manager.

Informal enquiries can be made to Imogen McSmith, email: i.e.mcsmith@bham.ac.uk 

To download the full job description and details of this position and submit an electronic application online please click on the 'Apply' button above.

Valuing excellence, sustaining investment
We value diversity and inclusion at the University of Birmingham and welcome applications from all sections of the community and are open to discussions around all forms of flexible working.

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