Accommodation Projects Coordinator

The opportunity
University of the Arts London is seeking an experienced project coordinator with a background in accommodation management, hospitality, or housing services to join our Residential Operations Team.

As the Accommodation Projects Coordinator, you will play a pivotal role in supporting the residence management team in all aspects of halls of residence management. You will play a key part in overseeing hall services, including internet and laundry provisions, student conduct and welfare, health and safety, and contractor management.

A key responsibility of this role is leading impactful projects from inception to completion, ensuring innovative and effective solutions that improve residential services. This may include planning and executing projects related to new software implementation, service enhancements, or operational improvements. You will build and maintain strong relationships with internal and external stakeholders to ensure smooth project delivery, track project progress, manage risks, and provide regular updates to the Senior Management Team.

In addition to project management, you will provide strong leadership as a line manager to three Residential Operations Administrators and an Executive Assistant. You will also organise training sessions for staff ahead of project launches and conduct debrief sessions post-completion to document lessons learned and drive continuous improvement.

About you
We are looking for someone with transferable knowledge and skills gained in the sector, via hospitality, a local authority, housing association, private accommodation provider or similar. You should hold a degree, a Project Management qualification, or have equivalent relevant experience. Strong knowledge of Accommodation Management Systems such as Kinetics and CRM tools is essential.

As a motivated leader, you should have experience in managing and developing teams, as well as the ability to plan and manage multiple projects simultaneously, ensuring deadlines and objectives are met.

We are UAL
University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

For further details and to apply please click the 'Apply' button.

Closing date: 4^th March 2025, 23:55.

If you have any queries about this role or need any reasonable adjustments for your application, please contact the Resourcing Team via email at PSOstaffRecruitment@arts.ac.uk.

Our culture
UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.             

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