Quality Assurance & Test Lead

Hybrid (2 days per week in the office)

Lead with Impact: Shape the Future of Quality Assurance and Testing at Cambridge University Press & Assessment.

This is an exciting opportunity for an experienced IT Quality Assurance and Test Lead to join a passionate and fast-paced Exam Technology department.

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge, an institution which is respected across the globe for its long heritage and ethos of excellence.

About the role 

As the QAT Lead, you will play a key role in leading, shaping, and delivering the QA testing strategy and quality assurance practices in the Exam Assurance team, making a real difference to the software/application quality, assurance and test principles and standards for each product, service, platform and Operational IT delivery.

Key Responsibilities:

Strategy & Leadership: Lead high-stakes software QAT strategies and practices across the Exam Technology Organisation (ETO). Lead continuous improvement and industry recognized best practice.

Stakeholder Collaboration: Build trusted relationships with senior leaders and customers to align QA practices with business needs.

Innovation Initiatives: Drive Shift-Left Testing, Test Automation, and AWS Cloud migration projects. Embed agility and innovation.

Supplier Management: Oversee third-party QA providers, ensuring contract standards and value for money.

Team Development: Manage and mentor the ETO QA virtual Chapter, fostering skills growth.

Governance & Compliance: Conduct Test Quality Audits and ensure adherence to ISO27001 and GDPR standards.

About you

We are looking for an experienced Quality Assurance and Test Lead who can bring a wealth of knowledge and expertise to our team. You are a strategic and collaborative leader with a passion for excellence.  

You will be proficient in procuring, setting up, and overseeing test tools for reporting, automation, performance, and device/browser compatibility testing. Familiarity with tools such as Selenium, BitBucket, JMeter, Blazemeter, SauceLabs, Mailosaur, and Azure is essential.

Key skills and experience: 

• ITIL Framework: Knowledge of ITIL framework or other IT Service Management methodologies, with proven experience in environments based on these processes.
• Quality Management: Proven experience in delivering quality management frameworks and systems. Experience in IT delivery and QAT consultancy, with proven experience in a variety of sectors.
• Risk Management: Expertise in risk management, risk identification, and risk-based testing, with the ability to continuously assess and articulate risks in IT solutions.
• Testing Tools: Strong background in the use and implementation of both Functional and Non-Functional test tools, techniques, principles, and methodologies in agile and waterfall delivery. Up to date with the latest QAT technologies and methods.

The job offers an opportunity to lead testing efforts, shape quality and test strategies, in a fast paced, regulated environment.

If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site.

Rewards and benefits

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:

• 28 days annual leave plus bank holidays
• Private medical and Permanent Health Insurance
• Discretionary annual bonus
• Group personal pension scheme
• Life assurance up to 4 x annual salary
• Green travel schemes

We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability.

Ready to pursue your potential? Apply now. 

We review applications on an ongoing basis, with a closing date for all applications being 5 March 2025 and interviews are scheduled to take place on 24 March 2025.

Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.

Why join us

Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. 

Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.

We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.