Admissions Officer

Report to: Admissions and Enrolment Manager

Contract type: Full-time /hybrid

Hours: 40 hours/week

Start date: ASAP

Context

Established in 2000 Regent Group has a passion for education; helping learners excel personally, academically, and professionally. Based in north-west London, we are experienced providers delivering quality education from nursery, through tuition services and full-time secondary school, to further and higher education and executive leadership courses. 

Regent College Higher Education is a leading provider of industry-related higher education. We are a diverse community active in promoting learning and education, with an established record of success rates within UK Higher Education. 

Regent Group is building a 21st-century education model for future world learners. 

Main duties and responsibilities

• Provide information to prospective students about the programs offered, admission process, eligibility, and fees. 
• Ensure all home and international applications are processed in line with admission processes and procedures. 
• Work closely with the Recruitment team to ensure applications are processed in a timely manner. 
• Use professional judgment in reviewing a large range of academic transcripts from different backgrounds (using appropriate systems: ECCTIS, LRS) or work experience (checking the authenticity of the evidence provided) 
• Maintain student records on central databases. 
• Manage the interview (academic and non-academic) and English Language assessment bookings and the pre-enrolment process. 
• Liaison with the senior team for sign-off/decision on the outcome of an application 
• Issue conditional, unconditional offer, rejection, deferral, or withdrawal emails 
• Work closely with the Admission Manager to identify and implement improvements to existing processes. 
• Undertake additional duties or projects as the line manager may determine from time to time. 
• Work flexibly as part of the enrolment team to provide integrated and responsive support during busy times (e.g.: start of term) 

Principal Accountabilities

• To provide accurate course and student information as required by the College. 
• Attend team meetings and contribute to Quality Assurance reviews and audits. 
• Maintain confidentiality in relation to all college information and comply with General Data Protection Regulation. 
• To be involved in college staff development and training schemes and participate in Personal Development Review procedures within the College. 
• To adhere to the College's Equality and Diversity Scheme with respect to staff and students. 
• To comply with and implement the College’s Health and Safety policy. 
• To undertake any other reasonable duties and responsibilities as may be required. 

Person Specification 

Knowledge, Skills and Abilities
Candidates/Post holders will be expected to demonstrate the following:

Essential (E) / Desirable (D)

• Demonstrable experience at a similar level, within a busy administrative environment E
• Experience of working within admissions or an educational context D
• Knowledge and understanding of UK higher education admissions processes, including international admissions D
• Ability to work independently and as part of a team E
• First class written and oral communication skills E
• Ability to use own initiative to make informed decisions E
• Flexibility and the capacity to adapt to the changing needs of the role E
• A high level of attention to detail and accuracy E
• Good IT Skills with competency in MS Office, email and the ability to learn and use CRM software packages E
• Cultural awareness with a positive approach to equality, diversity and inclusion E
• Self-starter who can work with a wide range of people, always exercising discretion and maintaining confidentiality E

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