Senior Administrator and Personal Assistant

Salary: Full time starting salary is normally in the range £28,397 to £30,210, with potential progression once in post to £33,938.

Hours: Part Time (28.8 hours per week)

Role Summary

We are looking for a highly-organised, proactive, and enthusiastic individual who enjoys using their initiative and creativity in their work to meet challenges and deliver to a deadline. The successful candidate will take a flexible approach and will have an ability to problem solve.

As Senior Administrator and PA you will provide high-quality and timely administrative and organisational support through a broad range of duties, including: complex email and diary management, organising meetings and events, undertaking complex travel arrangements, liaising with a range of internal and external stakeholders on behalf of the senior team and providing project support to members of the Academic Registrar’s Office and beyond.

You will use your excellent organisational skills and attention to detail to ensure members of the senior team are well prepared, your outstanding communication skills to represent the senior team, and you will enjoy networking and navigating a large complex organisation in order to get things done.

The post is line managed by the Executive Officer within the Academic Registrar’s Office and the post holder will join a well-established, encouraging team with opportunities for training and development, including the opportunity to work with a mentor.

Main Duties

• Proactive management of complex electronic diaries and inboxes.
• Provision of high-quality meeting and committee support.
• Arranging complex UK and overseas travel.
• Organisation of events.
• Providing project support.
• Providing flexible cover and support to the Executive Officer and Academic Registrar as required.
• Processing payments, monitoring spend, procuring goods and services through the University system, and processing financial information in accordance with the University’s policies.
• Production of documents, presentations and briefings in relation to the work undertaken by the senior team.
• Provision of outstanding customer service at all times.
• Dealing with a wide range of enquiries independently, or exercising judgement to redirect them to senior colleagues or other departments within the University.
• Supports equality and values diversity, moderates own behaviour to avoid unfair discriminatory impact or bias on others.

Person Specification

• Educated to A Level standard, or equivalent level 3 qualification such as a Level 3 NVQ, or level 3 national diploma or relevant experience evidencing the skills and ability to undertake the role.
• Minimum of grade C/4 in Mathematics and English at GCSE or equivalent level 2 qualification.
• Highly proficient IT skills.
• Excellent communication skills.
• Excellent interpersonal skills.
• Ability to understand policy and procedures and how to apply these.

Informal enquiries can be made to Azaria Gilder via a.e.j.gilder@bham.ac.uk.

To download the full job description and details of this position and submit an electronic application online please click on the 'Apply' button above.

Valuing excellence, sustaining investment
We value diversity and inclusion at the University of Birmingham and welcome applications from all sections of the community and are open to discussions around all forms of flexible working. 

Closes: Sunday 9^th March 2025

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