Library Assistant

The opportunity 

We have opportunities for two Library Assistants to join our friendly Resources and Systems team based at London College of Communication (LCC). 

As a member of the Library Services team, you will contribute to the development and delivery of high quality and student-focused library services which support the academic activities of the University.

In this key role, you will provide acquisitions, metadata and subscription support to staff and students, enabling access to resources, collections and services by supporting technical and administrative operations.

To achieve this, you will provide key support by: 

• Assisting with the verification and ordering of material in all formats, handling deliveries and dealing with late orders and cancellations 
• Performing in-house copy cataloguing and identifying, creating and amending bibliographic and item records 
• Routinely claiming for late and undelivered subscription issues and supporting subscription review and renewal 
• Dealing with queries from both staff and suppliers

We have both full-time (35 hours per week) and part-time (21 hours per week) positions available. Please specify your preferred role(s) in your application.

Role 1 (Full-time, 35 hours/week): Primarily onsite (approx. 80%), with up to 20% remote work possible once fully trained and when operationally feasible.

Role 2 (Part-time, 21 hours/week): Mainly onsite, with only very occasional remote work possible once fully trained and when operationally feasible.

Onsite working will be the main focus of both roles.

About you

We are looking for individuals with strong communication and organisational skills, including the ability to provide accurate information to different stakeholders in person and through various communication channels.

You will possess relevant experience in a customer service environment, and formal training or education to post-16 level. 

You will also need good analytical skills, and the ability to listen actively, understand and contribute to technical discussions. Excellent IT skills are essential, as well as the ability to work flexibly within a team, completing shared tasks, asking for and giving support as needed. 

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

For further details and to apply please click the apply button.

Closing date: 16 February 2025, 23:55.

Our culture 

UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

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