IT Business Partner

Salary:

Full time starting salary is normally in the range £46,485 to £55,295 per annum with potential progression once in post to £62,098 pa

Role Summary

As demand for technology enabled change and services grows in the University, it is essential that IT Services (ITS) maintains high quality relationships and dialogue with key stakeholders to ensure that the right overall outcomes are being achieved and that ITS remains focused on delivering value and service:

• The post holder will work closely with the colleagues in IT Services and Professional Services in the identification and implementation of digital services in support of the University Strategic framework, integrating central services and introducing local services as needed. They will take a lead and act as the initial contact for the scoping, realisation and delivery of new projects and services.
• The post holder will establish themselves as a trusted advisor to senior stakeholders so that they are able to understand and align with key technology related strategies and appreciate opportunities to exploit technology capabilities and innovation.
• The post holder will act as a point of escalation for performance issues and will ensure that stakeholders understand how ITS is addressing their requirements or achieving resolution of any issues.
• The post holder will contribute to the IT Services strategic roadmaps which capture the University’s IT demand and Digital strategy ambitions to shape it into a workable and deliverable recurring 12-month plan.

Person Specification

• Educated to degree level preferably in an IT related discipline or with equivalent experience.
• Significant experience of working with technology stakeholders in a Business Partner / Account Management / Client Management or Consultancy capacity.
• Demonstrably strong relationship management skills and ability to exhibit confidence in your professional ability to operate effectively at the most senior levels in the institution.
• Excellent customer focus with a passion for thinking from the customer perspective and an ability to understand customer drivers, goals and priorities and translate them into high quality insight.
• An excellent ability to communicate to technical and non-technical audiences.
• Highly developed planning skills, able to manage time, resources and deliver reliably to deadlines. Must also be adaptable and flexible, and able to adjust quickly to new situations and changing priorities.
• Excellent team player and able to effectively lead virtual teams.

Informal enquiries can be made to Tara Lamplough (t.j.lamplough@bham.ac.uk)

To download the full job description and details of this position and submit an electronic application online please click on the 'Apply' button above.

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We value diversity and inclusion at the University of Birmingham and welcome applications from all sections of the community and are open to discussions around all forms of flexible working

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