Academic Centre Administrator

Are you an exceptional organiser with a talent for supporting senior leaders in a dynamic environment? We wish to appoint:

• 1 full time, permanent and;
• 1 part time (0.5FTE), fixed term for 12 Months 

Academic Centre Administrators to work within Institute of Continuing Education (ICE) International Summer Programmes and Weekend Courses team, supporting the Heads of Academic Centre Administration, Academic Centre Coordinators, Academic Directors, Panel Tutors, students and applicants. The Academic Centre Administrator provides effective administration of the course portfolio.

About Us

At ICE, we are dedicated to enabling lifelong learning and widening access to higher education. As part of the University of Cambridge, we design and deliver short courses, degree and postgraduate and qualifications across a broad range of disciplines. Our mission is to empower learners from diverse backgrounds and provide education for students at all stages of life. Based at the stunning Madingley Hall, a Grade I listed building with Capability Brown-designed gardens, we also host conferences and events, offering a blend of academic and cultural experiences.

The Role

As Academic Centre Administrator, you'll provide essential support to team members. Key responsibilities include:

• Acting as the first point of contact for enquiries for the International Summer Programme and Weekend Courses team.
• Provide course administration including sending correspondence to students and academics, preparing course materials, assisting with bookings.
• Supporting and contributing to cross-team projects. 

Your Skills and Experience

We're looking for someone who:

• Is highly skilled in Microsoft Office (Word, Excel, Outlook).
• Has excellent organisational, time management, and communication skills, has the ability to learn new software systems.
• Demonstrates professionalism, attention to detail, and adaptability.
• Can handle sensitive information with the utmost discretion.
• Thrives in a collaborative environment and can manage multiple priorities.
• Has the ability to work under pressure and to tight deadlines.
• Some flexibility will be required during peak times which may include evenings and some weekends (eg International Summer Programme delivery dates, Weekend Courses, peak recruitment periods, open days and for key meetings).
• Knowledge of university systems or similar organisational structures would be advantageous but is not essential. 

Why Join Us?

In addition to a competitive salary, we offer:

• Generous leave: 36 days of annual leave, inclusive of bank holidays (pro rata for part time).
• Pension schemes: Defined benefits to support your future.
• Flexibility: Hybrid working options available. In the lead up to and during the summer you will need to be on-site to assist with delivery.
• Well-being: Family-friendly initiatives and health support.
• Professional growth: Career development opportunities across the University of Cambridge and beyond.
• Additional perks: Discounts on shopping, public transport loans, and more.

The roles are office-based for a minimum of 40% of contracted hours, but 100% office based prior to and during the International Summer Programme (mid June to early August approximately). These arrangements are subject to change and will not form part of the contractual terms.

As part of your application please indicate which roles you are applying for.

For informal enquiries, please contact Emma Whybrow, Head of Academic Centre Administration at emma.whybrow@ice.cam.ac.uk.

Questions about the application process may be directed to: HR@ICE.cam.ac.uk.

Closing Date: Monday 10 February 2025

Interview Date: Friday 28 February 2025 

To apply online for this vacancy and to view further information about the role, please click 'Apply' above.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

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