Programmes Officer

King's College London - King's Language Centre

Location:	London
Salary:	£33,879 to £37,296 per annum, including London Weighting Allowance
Hours:	Full Time
Contract Type:	Permanent

Placed On:	17th January 2025
Closes:	6th February 2025
Job Ref:	104265

About us

King’s Language Centre (LC) has an exciting development opportunity available to join the programme administration team as a Programmes Officer.

Part of the Centre for International Education & Languages (CIEL), the LC provides language tuition to King’s students via assessed language modules and postgraduate-only modules, external facing short courses and evening programmes open to the public, and language tuition for prestigious external institutions and organisations.

About the role

LC’s programme administration team ensures consistent management and delivery of our wide range of language programmes through high quality administrative support. Our Programmes Officers are responsible for providing a professional, supportive, responsive & personable service incorporating front-line support as the first point of contact for students and academic staff. Supporting processes across the whole academic cycle, ensuring accurate and timely record management across multiple systems is also a key part of the role, with particular focus on:

Timetabling, enrolment & assessment.
Support for content on electronic platforms.
Student Support
Course evaluation & analysis
Cross collaboration with internal and external stakeholders (Academic staff, central teams & external partners)

This is a full-time post, 35 Hours per-week and you will be offered an indefinite contract

About you

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

Excellent written and oral communication skills including the ability to draft documents and correspondence 
Excellent organization and time management skills
Strong numeracy skills and ability to analyze complex numerical data
Excellent working knowledge of Microsoft Office packages (especially Excel) and the ability to work on new systems 
Methodical, detail oriented and flexible in approach to work, maintaining a high level of accuracy
Ability to work with a broad range of stakeholders in a professional and assured manner 
Proactive with the ability to work independently as well as delivering within a team  
Curious, customer service oriented, with a commitment to personal accountability and continuous improvement  
Comfortable with adapting to change, driving own professional development
Commitment to equality and diversity in the workplace

Desirable criteria

Experience of using virtual learning environments

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the next page after you click “Apply”. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further information

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.

We are committed to working with our staff & unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

To find out how our managers will review your application, please take a look at our ‘ How we Recruit’ pages.

We are not able to offer sponsorship for candidates who do not currently possess the right to work in the UK.

We value your feedback on the quality of our adverts. If you have a comment to make about the overall quality of this advert, or its categorisation then please send us your feedback

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