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Accommodation Administrator (Social Media and Marketing)

University of Plymouth - Accommodation Services

Location: Plymouth
Salary: £26,038 to £28,879 Grade 4 per annum
Hours: Full Time
Contract Type: Permanent
Placed On: 16th January 2025
Closes: 9th February 2025
Job Ref: B0593

Join Our Vibrant Accommodation Services Team!

About the role

Are you passionate about creating unforgettable student experiences? Do you want to develop your marketing skills while helping students transition into university life? If so, we want to hear from you!

At Accommodation Services, we manage nearly 1,800 on-campus bedrooms and support students living off-campus in Taunton and Treliske. We’re looking for an enthusiastic and creative individual to join our team and guide students through every step of their university journey—from choosing their accommodation to thriving in campus life.

What You’ll Do:

  • Lead the Way at Open and Applicant Days

You’ll play a key role in showcasing our accommodation at university events. From decorating show flats (imagine adding a festive touch for Christmas!) to organizing our stand, updating materials, and coordinating student ambassadors, you’ll bring enthusiasm to every event. You’ll even present to prospective students and their families, helping them envision life on campus. (These events include about 10 Saturdays a year, with planned time off in lieu.)

  • Be the Voice of Accommodation on Social Media

You’ll manage our social media channels, sharing photos of life in halls, promoting key deadlines, and answering queries. Your posts will inspire and engage prospective residents, building excitement about their upcoming adventures.

  • Make Clearing & Arrivals Seamless and Fun

During the crucial clearing and arrivals periods, you’ll ensure students have all the information they need, from practical tips to fun insights about city life. You’ll also support campaigns designed to help first-time residents feel confident and excited.

  • Keep Residents Connected and Engaged

Once students move in, you’ll keep the buzz alive through social media competitions, giveaways, and timely updates. Whether it’s promoting events or answering queries, you’ll help foster a strong sense of community.

  • Shape Our Digital and Print Presence

Collaborate with the university’s marketing team to keep our website and prospectus content fresh, engaging, and on point. You’ll help ensure our materials reflect the dynamic and supportive experience we offer.

What We’re Looking For:

We’re seeking someone who’s organized, adaptable, and ready to bring fresh ideas to the table. Strong administration and IT skills are essential, but just as important are creativity, enthusiasm, and a willingness to explore new social media trends.

Why Join Us?

You’ll be part of a close-knit team that values collaboration, innovation, and student success. This is a fantastic opportunity for recent graduates or anyone looking to build a career in a fast-paced, people-focused environment.

Interested? Have questions? Get in touch to learn more about how you can help us make every student feel at home.

Apply now and help us shape the ultimate student experience!

Due to the nature of the role, unfortunately we are unable to accommodate working from home.

For an informal discussion to find out more about the role then please contact Lucy Finch: by email at lucy.finch@plymouth.ac.uk

This is a full-time position working 37 hours per week on a permanent basis.

Anticipated Interview Date: Monday 24 February 2025

A summary of our comprehensive benefits can be viewed here.

Closing date: 12 midnight, Sunday 9 February 2025

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