Recruitment and Engagement Officer

We have an exciting opportunity for a Recruitment and Engagement Officer to join a friendly, supportive, and positive team. The role is varied with lots of opportunity to develop new skills and knowledge.

You will be required to:

• Proactively build relationships and ensure that all students have a first-class customer service experience
• To ensure the onboarding journey and induction of students are exceptional and maximise the retention of students onto programmes.
• Deliver the timely process of funding control into the Group through supporting the administrative process of employer incentive payments, co-invest collection, DAS funding mismatches and others.
• Ensure students with additional learning support have their needs identified and met and paperwork is completed fully in line with processes and procedures.

As a Recruitment and Engagement Officer you should be confident, well organised, and proactive with good IT skills and a commitment to providing excellent customer service.

You will have:

• A relevant professional/vocational qualification at Level 3 or above or be willing to work towards
• GCSEs in Maths and English A*-C/9-4 or equivalent
• Adequate experience within a customer service role
• Experience of working within an education setting

This is a diverse role where you will be building relationships with curriculum and support staff, and many other stakeholders.

If you have the skills and experience, we are looking for, we would love to hear from you.

Values

Here at the Heart of Yorkshire Education Group, our Values are at the heart of everything we do. Watch our Principal and CEO, Sam Wright, and Group Chair of Governors, Andrew McConnell, explain how we carry out our values every day – Click to watch

See what we have to offer and come and join us. You won’t be disappointed.

Benefits include:

• Generous Annual Leave (30 days pro-rata + bank holidays + 5 College closure days)
• Personal and Professional Development opportunities
• Generous Contributory Pension Scheme
• Discounted Metro Card Scheme
• Cycle to Work Scheme
• Access to employee assistance programme
• Reduced price personal gym membership
• Access to a wide range of high street discounts (retail, supermarkets and restaurants)
• Annual Staff Recognition Awards

Find out more here.

Interview date: 6th February 2025

The Heart of Yorkshire Education Group is committed to safeguarding the welfare of all students and this post will be subject to Enhanced Disclosure from the DBS. Our recruitment process follows Keeping Children Safe in Education guidance.

If you are currently living overseas or have lived / worked overseas in the last five years please be aware that you will be required to provide an overseas criminal record check from the country/countries you have worked/resided in if you are the preferred candidate for the post.  Further details of how to obtain the additional check is here: Criminal records checks for overseas applicants - GOV.UK (www.gov.uk)

We aim to develop a workforce that reflects the diverse community we serve and positively encourage applications from all.

For more information about the role and requirements, please click 'Apply.' You'll be directed to the job on our careers website where you can download the job description in full.

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