Student Experience Coordinator

Salary: Full-time starting salary is normally in the range £35,880 to £45,163, with potential progression once in post to £47,874

Background

We are committed to enhancing our students’ future career opportunities and choices. To support this, we are recruiting a Careers Network Student Experience Coordinator. This role is crucial in designing and delivering experiences that help students explore their futures beyond university life.

As a key member of the Student Engagement Team, you will develop and implement tailored plans, signpost employability offerings, and create compelling in-person experiences for key target groups.

We are looking for someone with excellent interpersonal skills, effective communication, and the ability to thrive in a fast-paced environment.

This role is located within the Careers Network team, which exists to help students and graduates realise the potential of their University of Birmingham experience and degree, helping them to positively shape the world around them. The team comprises circa 60 staff, across several specialist areas, supporting employability, enterprise, and entrepreneurship within and beyond the curriculum, engaging with employers, alumni, and external partners to support this endeavour.

Main Duties

• Design, plan and lead in-person experiences aligned with the University’s employability strategy to support Careers Network campaigns and identify touchpoints for enhanced student experiences.
• Recruit, manage, and motivate a team of paid student staff to support the work within Careers Network including in-person experiences for major campaigns and key events like Welcome Week.
• Set clear measurement plans with well-designed benchmarks and targets to effectively measure all live student experience activities.
• Map specific student journeys using knowledge of excellent employability practices and the HE sector to provide insights, highlighting opportunities for greater engagement.

Required Knowledge, Skills, Qualifications, Experience

• Educated to Degree level, or equivalent qualifications. Where no equivalent qualification is held, considerable, practical relevant experience and expertise will be considered.
• Excellent experience management skills to build effective student engagement.
• A good understanding of Higher Education and the issues impacting on student employability.
• Strong communication skills with the ability to engage all stakeholders via excellent written, oral communication and presentation skills.
• Evidence of creating engaging and impactful experiences, both digitally and face to face.
• Extensive project management experience, managing multiple projects to deadlines and budgets.
• Ability to analyse and communicate data appropriately.
• Demonstrable understanding of inclusive practices in relation to service delivery, and the ability to foster, champion, and drive equality and diversity in the student and graduate experience. 
• Knowledge of the protected characteristics of the Equality Act 2010, and how to actively ensure in day-to-day activity in own area that those with protected characteristics are treated equally and fairly.

Informal enquiries can be made to: Natalie Partridge n.j.partridge@bham.ac.uk

To download the full job description and details of this position and submit an electronic application online please click on the 'Apply' button above.

Valuing excellence, sustaining investment
We value diversity and inclusion at the University of Birmingham and welcome applications from all sections of the community and are open to discussions around all forms of flexible working.

Closes: 02/02/2025

Advert information