Venues Co-ordinator

Oxford Brookes University is looking to recruit an experienced, reliable and highly motivated Venues Coordinator to support the delivery of a wide range of conference and event bookings. The Campus and Commercial Services department is a team driven by motivation and innovation, dedicated to achieving key objectives that align with both directorate goals and the broader vision of the university. If you are looking for a Venues Coordinator role, this might be the role for you. 

A recently appointed member of staff said, "It was inspiring coming into an organisation where staff have been working for significant lengths of time, which means OBU must be doing something right! 12 weeks down the line, and I understand why - the people and my induction. Every person I have been in contact with has not only gone out of their way to help me but made me feel like a valued member of the team, and for that, I am thankful. I am looking forward to hopefully a very long career with Brookes." 

The ideal candidate will be able to demonstrate the following essential attributes:

• Strong organisational and planning skills, including working with databases
• Experience in communicating effectively with people at all levels, a commitment to delivering excellent customer experience
• A keen eye for detail
• Able to work as part of a small, dedicated team as well as working confidently alone.

Overall Purpose of the post of Venues Coordinator

Manage a wide range of conference and event bookings at Oxford Brookes University and be responsible for delivering all aspects of service provision, ensuring the highest customer service standards are maintained. Manage customer and stakeholder relationships from contract through to post event feedback, taking the initiative to secure new and repeat bookings and make a significant contribution to meeting financial targets. 

Qualifications and Experience for the post of Venues Coordinator

We know that sometimes people can be put off applying for a job, but we realise the 'perfect candidate' doesn't exist. So, if you are excited about working for us, go ahead and apply. You could be exactly what we need.

Qualifications: A degree or equivalent. A qualification in hospitality or event management is desirable

Experience required for post:

• Experience of working in a busy customer-focused office environment
• Proven ability to manage multiple projects at once and to meet deadlines
• Experience of communicating effectively with people at all levels and working as a member of a team or own initiative

Working hours for the post of Venues Coordinator:

This is a full-time contracted post to work 5 out of 7 days. Flexible working patterns, including weekend work, will be required. Oxford Brookes is supportive of flexible working, part-time working and job sharing. Applicants who would like to have a working arrangement like this are encouraged to apply for this post. If you would like to speak to discuss this role further, please contact Phillipa Fletcher, Assistant Director, Commercial Services, email: pfletcher@brookes.ac.uk so that arrangements can be made to hold a telephone call or video call.

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