Change Communications Manager

University of East London is a vibrant and diverse institution committed to transforming students' lives through exceptional education and career-focused opportunities.

We’re proud to be recognized as the University of the Year for Teaching Quality in the Times and Sunday Times Good University Guide 2025. UEL is also ranked 1st in London for Student Experience in the National Student Survey 2024 and 3rd in London for Teaching Satisfaction in the Guardian University Guide 2025.

About the Job

Are you passionate about driving positive change through impactful communication? As the Change Communications Manager at the University of East London, you will be pivotal in delivering our ambitious Vision 2028. This is an exciting opportunity to support transformative initiatives by creating and implementing communication strategies that foster understanding, engagement, and a culture of change. Working collaboratively with stakeholders across the University, you will ensure our communication efforts resonate with Schools, Services, staff, and students, helping them navigate and embrace change effectively.

In this role, you will design and deliver change communication strategies, develop tailored messaging frameworks, and ensure the success of our initiatives by tracking and reporting on their impact. You’ll be instrumental in embedding a culture of adaptability and innovation across the institution.

About You

You are a skilled communicator with a strategic mindset and a flair for crafting clear, compelling messages that resonate with diverse audiences. Your collaborative approach, empathy, and understanding of how people experience change enable you to connect with stakeholders at all levels. With strong analytical skills and the ability to manage multiple priorities, you thrive in a fast-paced environment.

You are experienced in developing and executing change communication strategies, segmenting audiences, and utilising a range of communication channels effectively. Your ability to inspire and engage stakeholders is matched by your proficiency in tracking and reporting communication performance. A background in Higher education is desirable but not essential. If you’re ready to bring your expertise to a dynamic and ambitious organisation, we’d love to hear from you.

What You’ll Need to Thrive:

• Strategic Thinking: The ability to translate complex ideas into simple, actionable messages.
• Communication Excellence: Outstanding written and verbal communication skills with experience in tailoring messages for diverse audiences.
• Relationship Management: Proven ability to establish strong working relationships with stakeholders, including senior leaders.
• Analytical Skills: Confidence in measuring communication impact and providing insights to inform decision-making.
• Adaptability: Capacity to work effectively under pressure and juggle multiple priorities.
• Collaboration: A team player who works seamlessly across departments.
• Tools Proficiency: Expertise in MS Office applications, particularly Word, Excel, and PowerPoint.

About External Relations Directorate 

The directorate is made up of several teams including Communications & Engagement, Marketing, Recruitment and Conversion, Outreach and Access, Change, and Transformation (Design and Digital), Events and Advancement, and the International Office.

Benefits Package

• Generous Pension Contribution: Enjoy a 16% employer contribution to your pension, with a minimum personal contribution of just 4%.
• Flexible Working Options: Most roles offer hybrid and flexible working arrangements to support your work-life balance.
• Employee Discounts and Wellness Support: Access a wide range of discounts on retail and services, plus free counseling through our Employee Assistance Programme.

At UEL, we believe that a great role is about more than just a salary. It’s about the complete package, including our outstanding work environment and inclusive culture. We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits.

You can explore our full benefits package here: https://uel.ac.uk/benefits-professional-services-positions

Equal Opportunities

UEL is an inclusive equal opportunities employer and are proud of our Equality, Diversity and Inclusivity achievements, including zero gender pay gap, being members of Stonewall and having won Athena Swan awards. We expect all employees of UEL to accept our EDI policy and will not tolerate discrimination in any form.

We're a disability confident employer and value all applications. Please let us know if you require any reasonable accommodations throughout the recruitment process.

If you’re excited about creating impactful change and have the skills to lead transformative communication efforts, apply today and be part of our journey to 2028!

Please note that this advert may close earlier than the stated deadline if we receive a high volume of applications. We encourage you to submit your application as soon as possible.

Further Details

Job Description & Person Specification