Associate Director of Digital Operations

About the Role

We are looking for an Associate Director of Digital Operations to form a critical part of our Digital Technologies leadership team. With responsibility for both operational and change delivery teams, you will promote a strategic approach to technology operations and service delivery, and in the development of new services and processes.

You will provide the technical vision to complement NTU’s strategic plan and ensure that resources within the department are effectively deployed to deliver day to day management of existing services, on-going continuous improvement and support delivery of new technologies and initiatives. 

You will play a key part in the identification, prioritisation and delivery of the Digital Technologies operational portfolio. Developing strategic vendor relationships to support the leveraging of vendor knowledge, skill sets and capabilities to help transform how IT services are delivered, including through managed service arrangements, where appropriate. 

Working closely with the Director of Digital Technologies, the Associate Director Digital Planning and Portfolio Management and the Chief Information Security Officer you will help to define the direction and strategy for Digital Operations within NTU. 

For more details, please take a look at the role profile. We'll still consider applications even if you don't meet every single one of the requirements, so don't be put off if you don't match them perfectly. To ensure the diverse needs of our team are met we actively encourage secondments and offer flexible part-time working patterns - we're focused on finding the right person for the role.

First stage interview dates: 16th/17th January 2025

Second stage interview dates: 21st/23rd January 2025

About Us

At NTU, digital will be our differentiator; it will provide opportunities to enhance the timeliness and quality of the delivery of teaching and learning, research, support for our students, and the delivery of services. Whether you're looking to start a career in IT or are already a specialist in digital technology and it’s uses, our DT team at NTU could be the perfect place for you.

For any informal queries about the role or the team, please contact Amanda Neylon (Director of Digital Technologies) at amanda.neylon@ntu.ac.uk.

Join Us 

• Hybrid working - we encourage and offer a mixture of office working and working from home. You're empowered to define how you work best for the benefits of your stakeholders.
• Flexibility - take ownership over how you get your work done. We're open to different working patterns and approaches.
• 35 days annual leave, plus statutory bank holidays and 5 university closure days pro rata. 
• Salary Sacrifice Retirement Savings Plan with life assurance and income protection. Available to colleagues who choose to opt out of the contractual pension scheme. Minimum colleague contributions of 0% matched with minimum NTU contributions of 8%.
• Range of health and wellbeing services, voluntary benefits, discounts, and savings for all colleagues.
• Access to a wealth of formal and informal professional development opportunities to develop your skills and advance your career.

Safe and Inclusive

Whilst this role is currently eligible for sponsorship under the Skilled Worker Route, upcoming immigration rules changes may impact on eligibility for sponsorship, we recommend that you assess your eligibility before applying for this position. Visit https://www.gov.uk/skilled-worker-visa for more information.

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