Student Services Coordinator

Hours/Weeks: 20 hrs per week (0.5 FTE)

About the role:

We are currently seeking a Senior Student Services Coordinator to join The Bedford College group at our Student Services Department.

As a Student Services Coordinator you play an important role in the success of our students through:

• To work with the Student Services Manager to ensure effective delivery of careers information, advice and guidance to Bedford College Group Students and potential students
• To work closely with the Student Services Manager in the design and delivery of a cross-college Careers programme for students
• To lead and implement the bursary process, to assess any applications for financial support and provide advice and guidance to students in need
• To provide a personal service, offering support or referral for pastoral, health/welfare and financial matters.

About you:

• Good all round level of education to include Maths and English to GCSE (Grade A – C) or equivalent level (level 2)
• Level 3 qualification (e.g. ‘A’ Levels or equivalent)
• High level of computer literacy skills
• Level 6 Qualification in Careers Guidance or willingness to work towards
• Successful experience of working with adults and young people, both 1:1 and in groups
• Experience of working effectively with people from diverse backgrounds
• Evidence of understanding how to promote equality and diversity within the job role
• Experience of organising events and activities
• Experience of providing information, advice and guidance on learning and work
• Experience of working effectively in a customer focussed environment
• Experience of project work and meeting deadlines
• Proven ability to demonstrate excellent interpersonal skills
• Proven ability to demonstrate excellent organisation and planning skills
• Excellent verbal and written presentation skills
• Ability consistently to create a welcoming and supportive environment for students and/or customers
• Ability to communicate effectively and confidently face to face, on the telephone and in writing

Interviews to be held on 25th September 2024.

Successful candidates must also be able to demonstrate alignment to our organisational VISION values:

• Valuing Teamwork - We are one team who by working together can achieve great things, respecting the opinion and valuing the contribution each of us makes.
• Improving Continuously - We challenge ourselves to always do better by trying new things, sharing knowledge, reflecting on practice and learning from others.
• Student Centred - At our heart is always doing what is best for our students. We consider students in all of our decision making to create positive outcomes and memorable experiences for every student.
• Inclusive - We celebrate differences and diversity, recognising that we can learn from each other.
• Open and Caring - We care about the wellbeing of our staff, our students, our community and wider society, creating an environment built on trust where we listen, engage with and support each other.
• Nurturing Education Excellence - We promote educational excellence by delivering programmes that challenge our students to achieve their ambitions.

About The Bedford College Group
The Bedford College Group was formed in 2017 following the merger of Bedford College and Tresham College and is now the largest provider of education in the South East Midlands, with over 15,000 students passing through our doors each year.

Today, the Group is made up of a family of colleges across Bedfordshire and Northamptonshire: Bedford College, Central Bedfordshire College and Tresham College in the towns of Bedford, Dunstable, Leighton Buzzard, Corby, Kettering and Wellingborough; Shuttleworth College, a specialist land-based college; The Bedford Sixth Form, (the only dedicated sixth form in Bedford); The Corby Sixth Form, (opened in September 2023); and the National College for Motorsport alongside Silverstone race circuit. To widen accessibility to education and training, the Group also has community-based Learning Centres in Bedford, Corby and Kettering which offer IT training.

Safeguarding our Students
The Bedford College Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will be subject to thorough vetting process which includes, an enhanced DBS check and satisfactory references.

This post is exempt from the Rehabilitation of Offenders Act 1974. The Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975, provides information about which convictions must be declared during job applications and related exceptions and further information about filtering offences can be found in the DBS filtering guide. The Bedford College Group's policy on Employment of Ex-Offenders is attached to this vacancy.

Candidates who are barred from working with children are reminded it is a criminal offence to apply for this post.

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