Student Welfare Manager

Student Services / Wellbeing Service 

Student Services is a large multi-disciplinary team that plays a crucial role in supporting our students. The Wellbeing Service is an umbrella term used to describe our various teams, Counselling, Disability & Mental Health, Faith, Welfare & Student Liaison. We provide a holistic approach to student support to ensure students’ individual needs are fully met supporting their academic success, adding to their student experience and educational develop. The Wellbeing team is a busy and in-demand service. We are a tight knit team who help and support each other. We work hard and importantly have fun along the way.

The Role

This is a key role within the Wellbeing Team & Student Services Department to support & contribute to a professional specialist advice & guidance service for students in crisis/distress and who are experiencing welfare issues such as; Care Experienced and Estranged students, Sexual & Domestic assault and homelessness. The post holder is responsible for collaboratively working with other Seniors & Heads within the Wellbeing Team to lead on the development and management of an effective and pro-active Welfare Team. The successful candidate will also work collaboratively with colleagues to deliver and lead on training, report writing, mediation and other events/projects across the academic year. The role requires close working with stakeholders inside and outside the University including government agencies, Academics and other professional service teams. The role incorporates line management of our front of house team (Student Liaison Team).

For further details about this role, please refer to the job description.

The Person

The successful candidate will have specialist level qualifications relating to Safeguarding & welfare support. They will also have significant experience working with students requiring welfare and urgent support ideally in an educational setting, with clear evidence of CPD and extensive knowledge of relevant legislation (e.g. Equality Act 2010, Mental Health act). They will have significant knowledge and experience of the full range of support, advice, and specialist areas including; Care Experienced & Estranged Students, Victims of domestic/sexual assault, homelessness. 

They will have excellent interpersonal, communication & problem-solving skills and be self-motivated, with a flexible approach. They will have experience of managing a team of staff in a high-pressured environment and be able to work with other Senior managers.

How to Apply

To apply click on ‘Apply’ and fill out the application form.

Further information about the application process can be found here:

https://jobs.uwl.ac.uk/display.aspx?id=1253&pid=0

Please email hr.recruitment@uwl.ac.uk  if you need any assistance with the application process.

Interviews are expected to be begin in the week commencing 20^th January 2025

For informal enquiries about the position please contact:

Deborah Adewole, Head of Wellbeing, Wellbeing@uwl.ac.uk .

Additional Information

Read more about working at the University of West London at https://www.uwl.ac.uk/about-us/how-university-works/why-work-uwl

Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum & Nationality Act 2006.

Please be advised that it is expected that appointment within a grade will normally be at the minimum point.

An Enhanced DBS Certificate is required for this post (to be undertaken upon appointment).

This post is not available for UWL students.

We will intermittently review the applications as part of this open advert, therefore if successful, you will be shortlisted & contacted at any time. 

The University of West London reserves the right to close the role prior to this date should a suitable applicant be found.

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