Marketing and Student Voice Assistant

Hybrid

University of East London

We’re the University of East London (UEL), founded in 1898 and proud to change lives through education. Our goal is to advance industry 5.0 careers-first education and provide a clear path to the jobs and opportunities of the future. We’re committed to driving diversity in the 5.0 talent pipeline, working in partnership to promote talent wherever it is found and creating a balanced, inclusive, and green future.

But we can't achieve this goal alone. We need forward-thinking, innovative, and curious individuals like you to join our community and help us craft our future. As part of our team, you'll have the opportunity to work with a diverse range of people who share your passion for creating positive change. We’re an inclusive and welcoming community that is constantly moving forward, never satisfied with the status quo.

About Us

We are Student Services and are responsible for nurturing wellness, supporting individual needs, helping students in crisis, improving retention, and enabling positive experiences through residential life and extracurricular activities. Working in partnership across academic schools and professional services, our teams seek to provide a network of support throughout the student journey and aim to optimise student success. 

The Student Services directorate is led by the Assistant Chief Operating Officer, Health Gain & Student Experience. Our department incorporates a number of professional and support teams including; Student HUB, Student Conduct, Academic Tutoring, Residential Life, Student Disability and Dyslexia, Student Life, Student Money Advice and Rights Team, Student Engagement, Retention and Success and Student Wellbeing. 

About the Job

The role is designed to support Student Services communications and campaigns activity and will have a critical role in raising awareness of student support functions, through supporting the delivery of the Student Services Communications Strategy and associated action plans.  

The postholder will also develop student feedback mechanisms and student co-production opportunities and facilitate the successful delivery of the Student Services Student Voice Strategy.  Through gathering and acting on student feedback the post-holder will contribute to improving the accessibility of services and the overall student experience.  

About You

We are looking for someone with experience creating content and marketing materials using tools such as Canva, Adobe Suite or similar. Ideally you will have experience using videography and/or photography for marketing and promotional activities, strong attention to detail and up to date knowledge of social media trends.

Ideally you will have experience in Higher Education or have knowledge of the student lifecycle and the importance of championing the Student Voice.

You must have experience reaching objectives and goals, working collaboratively as part of a team, and be committed to delivering outstanding customer service to all.

Benefits Package

At UEL, we believe that a great role is about more than just a salary. It’s about the complete package, including our outstanding work environment and inclusive culture.

We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits.

You can explore our full benefits package here:

https://uel.ac.uk/benefits-professional-services-positions

Equal Opportunities

UEL is an inclusive equal opportunities employer and are proud of our Equality, Diversity and Inclusivity achievements, including: zero gender pay gap, members of Stonewall and have won Athena Swan awards. We expect all employees of UEL to accept our EDI policy and will not tolerate discrimination in any form.

We're a disability confident employer and value all applications. Please let us know if you require any reasonable accommodations throughout the recruitment process.

So, if you’d like to take your career to the next level with us here at the University of East London and are inspired by our environment and commit to success, we want you to apply today!

Please note that this advert may close earlier than the stated deadline if we receive a high volume of applications. We encourage you to submit your application as soon as possible.