Language Centre Administrator

Are you an organised, customer-focused professional with a passion for delivering excellent administrative support? If so, this could be your next exciting role!

We’re seeking a Language Centre Administrator to join our academic operations team at the Canterbury Campus. This is a fantastic opportunity to work in a dynamic environment, supporting students, staff, and the wider public in delivering high-quality language courses.

As Language Centre Administrator you can expect to be involved in:

• Act as a point of contact for all language centre students and enquirers, delivering a high level of customer service by dealing with enquiries promptly and professionally
• Provide comprehensive administrative support to the Language Centre Director, including managing enrolment, timetabling, group allocation, certificate distribution, scheduling and minuting meetings, maintaining mailing lists and overseeing QA processes
• Collaborate with the Data Protection and Assurance team to update and ensure compliance with relevant privacy policies
• Coordinate with the web team to maintain up-to-date online information on language availability, pricing (where applicable), and session schedules on institutional web pages

What will you bring to the role?

• Educated to GCSE in English & Maths (Grade C/4 or above), or equivalent 
• Previous administrative experience in a customer facing role 
• Good IT skills, particularly Microsoft Office packages (intermediate level) , and experience of using spreadsheets and databases regularly
• Excellent communication and presentation skills, able to communicate effectively and clearly both verbally and in writing 

What we can offer in return: 

As a member of our team, you can expect a friendly, open and collaborative working environment and support in your development and wellbeing. You'll enjoy a range of great staff benefits including:

• Hybrid working options allowing a flexible blend of office and home working (to be agreed in line with business needs) 
• 43 days' leave per year (personal leave, bank holidays and additional days allocated for the Christmas period, pro rata for part-time staff)
• Excellent pension scheme with generous employer contributions
• Corporate employee-funded healthcare plan, in partnership with Benenden Health

For more information about what you can look forward to if you join us, visit our dedicated webpage: Working at Kent

We are ambitious for our people, our communities and the region we serve – join us in making the world a better place. Visit our website for more on who we are: http://www.kent.ac.uk/about/

Please see the 'Apply' link above to view the full job description and to apply for this post.

For further information regarding the application process, please contact peopleserviceshr@kent.ac.uk quoting reference number CSF-1023-24.

Further details:   

Please note that we prioritise applications from current University of Kent redeployees. We will let you know if this post is to be filled by a redeployee as, in this instance, your application will unfortunately not be taken forward.

Applications must be made via the University’s online application system; CVs or details sent directly to the department or via email cannot be considered.

The University of Kent values diversity and promotes equality at all levels.

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