CRM & Data Manager

About ARU:

ARU is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. ARU holds a Gold award for the quality of its education, awarded through the Teaching Excellence Framework (TEF). ARU’s research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UK’s Higher Education funding bodies, with 16 of our research areas assessed as world leading. We are the largest provider of Nursing, Midwifery, Health and Social Care students in the East of England, and we are also among the UK’s leading universities for degree apprenticeship provision, working with hundreds of employers across the UK.

About the Role:

We're looking for a CRM & Data Manager to join our Corporate Marketing Team based on our Chelmsford Campus for a 12-month maternity cover.

This is a fantastic opportunity for someone who is eager to develop and own the CRM and marketing data strategy, leveraging campaign management tools, provide market insights, manage marketing automations and campaigns, monitor and report on campaign metrics and success of marketing projects.

The CRM & Data Manager will manage the CRM team and the day-to-day responsibilities including ownership over all CRM queries and to be the contact person for all B2C stakeholder enquiries for the CRM project.

Additionally, you’ll work closely with the CRM project sponsors, the CRM project Manager, B2B stakeholder engagement Manager, Business Analysts and CRM Solutions Developers, to collaborate with the CRM project team and B2C stakeholders to support the development of the university’s business facing CRM database ‘Microsoft Dynamics 365’ to drive forward the CRM for B2C.

You'll have a degree, plus demonstrable professional experience, or a relevant professional/degree level qualification appropriate to the specific role.

Informal enquiries can be made to Annika Schmidt, at (annika.schmidt@aru.ac.uk).

We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. Visit our benefits page for full details.

We are committed to safeguarding and promoting welfare of our staff and students and expect all staff and volunteers to share this commitment. Applicants should be aware that ARU will carry out online searches as part of the due diligence on shortlisted candidates.

We value diversity at ARU and welcome applications from all sections of the community.

We have a responsibility to ensure that all employees are eligible to live and work in the UK.

Committed to being inclusive and open to discuss flexible working.

We reserve the right to close this vacancy once we have received sufficient applications.

Guidance Notes:

Please download the Job Description Person Specification for key requirements. To apply, demonstrate how your skills and experience meet the criteria.

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