Communications Technician

Full-time: 35 hours per week

Open-ended: permanent 

We are looking for a Network Technician to fill the role of Communication Technician in the support of the University of Edinburgh’s Network.

The network underpins all university activities including research, learning and teaching, student accommodation, conference and events as well as university operations. With a population of over 50,000 users, you will help support services to more than 250 locations across Edinburgh. This challenging role ensures the network is available 24/7 for all users and that incidents are responded to promptly to minimise any disruption. The post requires one week in four on call working.

You will be joining the team as we approach the end of a full University network replacement and start to prepare for phase 2, where we will look to maximise the benefits of the new technology and further improve the service.

What we can offer you:

• A competitive salary of £33,882 to £39,105 with the addition of 15% premium band and 15% on call.
• Generous annual leave allowance of 40 days per year (inclusive of festive closure days).
• Highly competitive defined-benefit pension scheme with a substantial employer contribution. 
• A range of flexible working options to help prioritise work/life balance. 
• A day of paid leave annually for your chosen volunteering activity.
• Access to excellent online learning and a Staff Scholarship fund.
• Varied staff discounts, family-friendly initiatives, support for staff wellbeing and more.

Use our reward calculator to find out the total value of the pay and benefits for this role. 

What the job involves:

• Installing, testing and commissioning data network equipment.
• Analysing, diagnosing and resolving faults in the data network.
• Configuring and testing software systems and hardware components prior to deployment in the field.
• Creating and updating online diagrams and records.
• Routine operational configuration changes.

A bit about you:

• Qualified to HND level or higher in a relevant area, and/or relevant experience in a similar environment; or relevant experience involving progressively more demanding work.
• A good working knowledge of a range of data networking, telecommunications and security technologies, acquired over a number of years, with a basic understanding of the principles underlying the technology.
• Experience in the use of network installation and monitoring tools.
• An appreciation of electrical regulations, Health and Safety standards and relevant building regulations.
• The ability to analyse and solve difficult technical problems in a calm, rational manner whilst under pressure.
• Full clean UK driving licence for and ideally your own car for on call and flexibly attending site.

Please be aware a full driving licence is required and is absolutely essential to the job. The successful candidate will be required to drive on a daily basis between all university locations for installations and fault fixing. They will also be on call 24/7 one week in four which requires them to be able to drive out to faults or whatever else is required. They will have access to our teams University vehicles but will be expected to use their own vehicle if they have one in addition to using our fleet.

Application procedure:

We welcome informal enquiries about the role – to find out more please email Alan Sloan (Team Leader) at alan.sloan@ed.ac.uk

The University of Edinburgh is a charitable body, registered in Scotland, with registration number SC005336. Is e buidheann carthannais a th’ ann an Oilthigh Dhùn Èideann, clàraichte an Alba, àireamh clàraidh SC005336.

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