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Receptionist / Front of House

University of Bristol - Global Engagement

Location: Bristol
Salary: £23,114 to £25,433 per annum
Hours: Full Time
Contract Type: Permanent
Placed On: 13th November 2024
Closes: 27th November 2024
Job Ref: SUPP111881

The role

We are seeking a proactive a Receptionist to be the welcoming person at our 3rd-floor reception area on Great George Street. You will manage incoming calls, maintain an organised reception space, and ensure that all visitors feel valued and assisted during their time with us.

What will you be doing?

  • Deliver exceptional Front of House service by greeting visitors and providing assistance as needed.
  • Maintain an up-to-date contacts list, ensuring all relevant parties have access to information about on-site occupants.
  • Handle incoming telephone calls promptly and courteously, ensuring high levels of customer care.
  • Respond to routine email inquiries related to meeting room and event space bookings, escalating to management when necessary.
  • Sort and distribute incoming post and deliveries to the appropriate recipients.
  • Conduct regular housekeeping of common areas and log maintenance issues for resolution.

You should apply if

  • You have experience in a busy, customer-facing role.
  • You are confident in using IT, particularly Excel, and possess strong organizational skills with attention to detail.
  • You can effectively prioritize tasks and multitask.
  • You are an effective communicator.
  • You are a team player but can also work independently.

Additional information

This advert will close at 23:59 UK time on 27/11/2024

Our strategy and mission

We recently launched our strategy to 2030 tying together our mission, vision and values.

The University of Bristol aims to be a place where everyone feels able to be themselves and do their best in an inclusive working environment where all colleagues can thrive and reach their full potential. We want to attract, develop, and retain individuals with different experiences, backgrounds and perspectives – particularly people of colour, LGBT+ and disabled people - because diversity of people and ideas remains integral to our excellence as a global civic institution.
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