Catering & Events Operations Manager

Full time 35 hours per week

Open ended: permanent

The Opportunity:

The Hospitality Collection is the commercial arm of the world-leading University of Edinburgh, which includes the conference and events team. We provide a professional operation across a broad portfolio of conferences, meetings, and events, from major international conferences to day meetings and prestigious dining events, held at venues across the University’s portfolio. Additionally, the team operates a large Outside Catering and Delivered Hospitality service to university buildings and to private and corporate locations across the city.

Responsible for the successful delivery of catering, conference and event services (incl. AV support) across;

• Multiple onsite venues
• Online, internal catering service to buildings across the University estate.
• Outside catering throughout the City of Edinburgh to both university and external venues

We are looking for an innovative and dynamic leader who can influence product development, inspire confidence and build effective relationships while ensuring the operations team work efficiently and logistically “smart” and consistently deliver exemplary standards of service. 

This role demands experience in a similarly complex environment and a passion for hospitality. Self-motivation, strong people, resource and time management skills alongside robust financial & IT skills are essential for this role, as is the ability to achieve targets and work flexible hours.

If you have the drive and skill set to deliver this and are keen to enhance your career, we encourage you to apply.

Your skills and attributes for success: 

A full driving license valid for driving on UK roads is essential.

• Strong communication and interpersonal skills, able to connect with a diverse team and clients.
• A dedication to delivering exceptional customer service in all events.
• An excellent team player who supports colleagues and fosters a collaborative environment.
• A keen eye for detail, ensuring all event elements meet high standards.
• Self-motivated with a passion for career growth and continuous improvement.
• Adaptability and willingness to work flexible hours, including weekends and shifts, as required.

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