CRM Officer

At Leeds Trinity University, we aspire to make a difference to the people, the professions and the places that we serve, and we are looking for talented and enthusiastic people to join our University community.  We are ranked top in Yorkshire for learning community and pride ourselves on being the University where our students are a name, not just a number. The University has a distinctive, employability-focused educational offer and works closely with employers to address the skills needs of today’s workforce. Applications are invited for the following post:

CRM Officer

Hours of Work: Full-time

Duration: Fixed term until 31 July 2025

Salary: The starting salary will be from £26,038 up to £30,505 per annum in Grade 5, depending on qualifications and experience.

Do you enjoy delivering personalised communications and campaigns? Are you driven by data and analytics?

Reporting to the Senior CRM Officer, the role will support with planning, coordinating, implementing, and building personalised communications within the University’s Salesforce CRM system. Your role within the Marketing Communications team will be to plan and deliver compelling and targeted communications, including emails and direct mail. You’ll work with stakeholders across the University to create engaging and CMA-compliant content to support student recruitment and will help to provide regular reporting on this activity. The role will also be responsible for enquiry management across a range of channels.

The role is suited to someone with excellent communications skills, attention to detail and the ability to manage multiple projects and deadlines. The ideal candidate will be an experienced CRM professional who can drive new ideas and initiatives. Experience of working in Higher Education and knowledge of issues relating to HE marketing is also highly desirable, as is experience of using Adobe Photoshop.

Hours of work will be 35 hours per week. This role will be located at Leeds Trinity University’s Main Campus in Horsforth, Leeds. Through our agile working framework, there will also be the option to spend some time working remotely, which will be discussed further with candidates at interview.

For an informal discussion about the role, please contact Oliver Wilson, Senior CRM Officer at o.wilson@leedstrinity.ac.uk

Closing date for applications: Tuesday 19^th November 2024, however we may close earlier if a suitable number of applications are received.

Interviews for this post are expected to take place w/c 2 December 2024.

Leeds Trinity University values diversity and inclusion and particularly encourages applications from the following groups as they are currently under-represented at this level within the University: Women, LGBT+ and Black, Asian and Minority Ethnic applicants, as well as candidates with disabilities, whether hidden or otherwise. The University will consider all forms of flexible working arrangements.

To apply, please click on the 'Apply' button above.  If you have any queries about the application process, please email jobs@leedstrinity.ac.uk or call 0113 283 7130.

Please note that we do not accept speculative CVs or unsolicited calls from recruitment agencies.  

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