Student Course Administrator (Postgraduate/Post-Registration)

City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution.

The combined university is one of the largest suppliers of the health workforce in the capital, as well as one of the largest higher education destinations for London students.

Combining a breadth of disciplines across health, business, law, creativity, communications, science and technology, we are creating a ‘health powerhouse’ for students, researchers, the NHS and partners in uniting a world-leading specialist health university. We are now one of the UK’s largest health educators, where staff and students have access to an expanded team of brilliant academic and professional services colleagues, combined resources and facilities and more interdisciplinary opportunities.

The merger creates opportunities to generate significant change in the world of healthcare including changes to treatment, population health monitoring, workforce development and leadership, policy, and advocacy.

Background

This role presents an exciting opportunity to contribute to a positive student experience by supporting all of our apprenticeship students to help them perform to their highest potential through the provision of excellent customer service and administrative support.

Responsibilities

The Student Course Administrator will be the first point of contact for student apprenticeship enquiries, advising on a wide range of course-related matters as well as dealing with general enquiries from prospective students. The appointed candidate will also provide routine administrative support to all members of the course office and undertake specific tasks as required. They will report to the Senior Course Officer.

Please see the JD for further details.

Person Specification

The successful candidate will have administrative experience and experience of working in a busy customer focused environment, multi-tasking  and dealing with people from a wide range of backgrounds. 

Excellent customer service, written and verbal communication skills along with a high level of accuracy and attention to detail are essential requirements

Knowledge of the Higher Education Sector and of SITS student records database would be desirable.

Additional Information

Closing date for applications: 17th November 2024 at 11:59pm

City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background.

City St George’s operates a guaranteed interview scheme for disabled applicants.

At City St George’s, subject to agreement, relevant Professional Services roles may be undertaken in a hybrid way, involving a mixture of working on campus and at home each week.

Where a hybrid working arrangement can be accommodated, it is expected that colleagues will spend the majority (at least 60%) of their usual working time on campus each week. Specific details will be discussed and agreed with the successful candidate. A hybrid working arrangement will not detract from any comprehensive induction, that will include relevant on-site activities.

Regardless of where colleagues are working, City St George’s, University of London’s premises will be their primary and contractual place of work.

Advert information