Senior Programme Administrator

About Henley Business School

Henley Business School is a leading triple-accredited business school and part of the University of Reading.  With campuses and partnerships around the world and more than 80,000 alumni in over 160 countries, we are a truly international institution.

Purpose 

We are seeking an experienced full-time Senior Programme Administrator to join our Student Data & Operational Systems team. This includes scheduling of all of Henley’s taught Programmes using the CMIS software, always ensuring the integrity of timetabling data, manging change control processes and building strong relationships with stakeholders across the school. 

Main duties and responsibilities

Timetabling

The Postholder will specifically be responsible for leading on Programme scheduling using CMIS, including:

• Manging a 3-year dataset on CMIS and manging an annual data roll over process.
• Inputting data into CMIS to create timetables for each cohort.
• Liaising with internal facilities teams and off-site venues to secure room bookings for events.
• Ensuring teaching resource is accurately recorded on CMIS.
• Providing reports and data and identify key trends and themes.
• Managing the change control process for scheduling at the request of stakeholders.
• Building effective relationships with internal stakeholders to respond to business requirements.
• Line managing a grade 4 resource.
• Continually looking for ways to improve the existing processes.

Evaluations

The post holder is responsible for: 

• Managing the year-round evaluation processes for modules using the Evasys System.
• Ensuring all evaluations are scheduled and results are distributed to relevant stakeholders.
• Presenting evaluation data in an accessible and coherent way that will inform future programme enhancement to benefit the customer experience.
• Maintaining a results dashboard and preparing quarterly reports.
• Working with the University of Reading’s central functions to continue to explore further functionality of the Evasys system that will benefit wider stakeholders.

You will have: compulsory

• Methodical planning and organisational skills, be able to prioritise and complete competing multiple tasks.
• Excellent IT skills.
• Effective and confident communication skills.
• Attention to detail and high level of accuracy.
• Ability to accurately input and manipulate data to provide appropriate analysis.
• Strong interpersonal skills, with the ability to build and maintain effective relationships with a range of internal and external stakeholders. 

If unsure of criteria, this can be taken from the person specification.

Interviews will be held: 21st November 2024

Contact Name: Nathan Holbrough
Contact Job Title: Student Data & Operational Systems Manager
Contact Email address: n.holbrough@henley.ac.uk

Alternative Contact Name: Christine Cadet
Alternative Contact Job Title: Senior Programme Area Manager
Alternative Contact Email address: c.cadet@henley.ac.uk

Candidates who do not already have permission to work in the UK should note that by reference to the applicable SOC code for this role, sponsorship will not be possible under the Skilled Worker Route. There is further information about this on the UK Visas and Immigration Website.  

The University is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and champions LGBT+ equality. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.

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