Placement Team Lead (Maternity Cover)

EUSA - Academic Internship Experts is seeking to appoint a Placement Team Lead to our London team based in South Kensington. 

Overview

EUSA Academic Internship Experts works with universities, departments, and individual professors to create and deliver customized, academically-directed internship programs in London, Dublin, Madrid, Paris, and Prague. 

EUSA's services include internship placement, housing, academic program development, and program management/safety. London is EUSA’s flagship site, placing over a thousand students a year in a rapidly evolving internship market. 

Reporting Relationships

• Placement Team Lead reports to the London Director 
• The Placement Team report to the Placement Team Lead 

Responsibilities

60% Management of the placement team in planning, developing, and timely placement of students in high quality, academically appropriate internships  

• Manage the Placement Team of 7 Placement Managers
• Set and monitor Placement Team deadlines and deliverables
• Bi-weekly 1-1 meetings with Placement Managers
• Lead Placement Team meetings
• Lead internship outreach strategy
• Coordinate placement matching and file divide 
• Coordinate internship consultations, orientations and workshops 
• Present and lead internship orientations and workshops with support from the Placement Team
• Conduct regular Placement Team trainings
• Monitor UKVI administrative compliance (company data, supervisor agreements, student attendance)
• Report on placement process to management and partners (report on the placement team’s weekly progress, support EUSA London Director with end of program reviews, monitor and report mid-term reviews, supervisor evaluations, outreach returns, internship industry trends)
• Weekly meeting with London Director 

30% University Partnership Management 

• Weekly meeting with partner universities
• Liaise with university partners regarding students of concern during placement process with support from EUSA London Director
• Weekly reporting regarding partner placement process progress
• Manage mid-term review process and associated reporting/feedback for all university partners
• Lead student issue meetings during placement period that require escalation for all university partners
• Ensure all attendance and supervisor reporting is shared with university partners and compliant with UKVI requirements
• Manage partner internship site visits as requested 

10% Program Management assistance and Emergency response (student health and safety) 

• Support London Director with UKVI administration on student visas
• Assist in student health and safety response
• 24-hour emergency care on call duty shared with other London team members 

Profile and Requirements

• Permission to work in the United Kingdom
• Experience with team leadership and management
• Strong interpersonal communication and presentation skills
• Strong problem solving and conflict management skills
• Knowledge of UK business and industry trends
• Excellent organization and time management skills
• Works well under pressure
• High level of professionalism and accuracy
• Self-starter, ability to use initiative and take ownership of projects
• Ability to work with people of all ages and levels (students, parents, supervisors, university officials, and colleagues)
• Degree level education and professional experience in higher education, student services, recruitment, or relationship management is expected
• Ability to maintain a degree of flexibility with regards to the ever-changing nature of the role itself
• Previous experience managing team members 

Additional/Desired

• Some familiarity with the US higher education system
• Experience living in another culture 

Compensation

With a team of dedicated and dynamic professionals and offices in Europe and North America, EUSA offers a friendly, progressive work environment, as well as competitive salary, benefits, and holidays. 

Contract

Preferred start date 2 December 2024, for a 12-month maternity leave cover contract. 

To apply

Please upload a cover letter and a copy of your CV via the 'Apply' button above.

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