Support Officer

We need someone with excellent interpersonal and organisational skills to join the team developing and supporting our Student Information System (RISIS), and also to participate in review projects to implement new business processes in key development areas.

You will be providing support to student and staff users of the system, assisting in developing further facilities on the web for users, and playing an active part in business process reviews.

You will be working with the other members of the Student Information Systems team to maintain operational efficiency and to deliver high-quality and sustainable enhancements to the system.

You will have:

• an aptitude for using complex databases
• excellent analytical, communication and problem-solving abilities
• the interpersonal skills for working within a team in supporting users across the University
• the ability to take responsibility for a discrete area of development

Closing date: 4/11/2024 
Interview date: TBC (early November)

Contact Name: Kirsty Rose
Contact Job Title: Deputy Head of Student Information Systems
Contact phone: +44 (0)118 378 4436
Contact Email address: k.rose@reading.ac.uk

Alternative Contact Name: Nicky Stanley
Alternative Contact Job Title: Senior Systems Administrator
Alternative Contact phone: +44 (0)118 378 7935
Alternative Email address: nicky.stanley@reading.ac.uk

By reference to the applicable SOC code for this role, sponsorship may be possible under the Skilled Worker Route.  Applicants wishing to consider the SWR must ensure that they are able to meet the points requirement before applying.  There is further information about this on the UK Visas and Immigration Website. 

The University is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and champions LGBT+ equality. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.

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