Financial Operations Team Leader

This new full-time post is immediately available on a permanent basis.

This role offers the opportunity for hybrid working – some time on campus and some from home.

Summary of the role

The role sits within the Accounts Receivable Team in the Financial Operations Department at the University of Exeter. The Financial Operations strategy encompasses cross functional working and a continuous improvement ethos, encouraging feedback to increase efficiencies, drive innovation and promote a positive and empowered work environment.

As a member of the team, key areas that you will support include work-load management and day to day line management of the Accounts Receivable Team, responding to escalated queries, Delivery of the University’s debt management procedures, including debtor contact and recommendation of proposed sanctions, payment plans, external debt collection agency referrals and legal action.

Other focus areas include supporting various financial operation projects and utilising data analysis skills to produce weekly/monthly KPI reports. You will work closely with multiple individuals across various teams within the University in delivering exceptional service to all stakeholders. We are seeking a proactive team leader who will exhibit our core values.

Please ensure you read the Job Description and Person Specification for full details of this role.

The University of Exeter

We are a member of the prestigious Russell Group of research-intensive universities and in the top 200 universities in the world (Times Higher Education World University Rankings 2024 and QS World University Ranking 2024).  We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2023, underpinned by Gold ratings for Student Experience and Student Outcomes. 

We are proud signatories of the Armed Forces Covenant and welcome applications from service people.

Our Equality, Diversity and Inclusion Commitment

We are committed to ensuring reasonable adjustments are available for interviews and workplaces.

Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community. 

With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.

Benefits

We offer some fantastic benefits including:

• 41 days leave per year
• options for flexible working
• numerous discounts at leading retailers
• onsite gyms on all of our campus’ and a cycle to work scheme
• sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a Fertility Treatment Policy
• stunning campus environments in Exeter and Cornwall, in the beautiful South West of England

Further information

For informal enquiries please contact Matthew Slater, M.R.Slater@exeter.ac.uk

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