Student Engagement Administrator

The opportunity 

University of the Arts London (UAL) has an exciting opportunity for a customer-focused administrator to support the delivery of our Study Abroad and Preparation Programmes (SAPP).

As part of our Academic Enterprise (AE), SAPP offers specialist education courses for the international market, including pre-degree courses and study abroad opportunities.

As a Student Engagement Administrator, you will be responsible for administering the programmes attended by SAPP students. This will involve:

• Administering the SAPP application and enrolment process, providing advice, guidance and encouragement
• Supporting marketing and conversion activities to increase enrolment
• Assisting with the organisation of events
• Liaising with students, course tutors and other key College/University contacts
• Providing ad-hoc project and administrative support to the SAPP Senior Management Team during key periods

You will have a primary area of responsibility for either Study Abroad or English language courses, but you must be able to work on all areas of AE International.

About you

We are looking for a hard-working individual with a strong customer focus, who possesses previous experience of administrating projects and delivering student advice within an academic environment. Experience of international education (or experience of work within this field) is essential.

Educated to degree level (or with relevant professional experience), you will possess strong IT skills, including a high-level of competency in MS Office.

You will be capable of working independently and without direct supervision, using your problem-solving skills to find innovative solutions to new or unique problems. You will also possess excellent organisational, communication and interpersonal skills.

We are UAL

University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. UAL also has two subsidiary companies, delivering specialist activities – UAL Short Courses Ltd, and UAL Arts Temps Ltd.

We’re made up of all types of people, coming together in London, the world’s creative capital. We are designers, artists, performers, thinkers, researchers and makers. Our students, staff and graduates form a global network of creatives, entrepreneurs and leaders. Together, our ideas change the world. Because the world needs creativity.

We are ranked highly across the board. We are ranked first for specialist art and design, second in the world for Art and Design in the 2023 QS World University Rankings (for the fifth year in a row), ranked fifth in sustainability and two of our colleges were rated in the top three fashion schools in the world.

For further details and to apply please click the apply button.

Closing date: 16^th October 2024, 23:55.

Our culture

UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

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