Location: | Bath |
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Salary: | £25,138 to £28,759 Grade 5 |
Hours: | Full Time |
Contract Type: | Permanent |
Placed On: | 26th September 2024 |
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Closes: | 13th October 2024 |
Job Ref: | CH11629R |
This is a great opportunity for you to develop your IT and Audio Visual(AV) career, if you have a background in or a passion for technology, we'd love to hear from you. You'd be joining our small, experienced standard support team in a 2nd line support role working in a fast-paced environment where you will gain experience and exposure to a variety of challenges and problems that will build your expertise.
About the role
You will work with the team to provide an outstanding IT service to both our students and staff. No two days will be the same, providing help and advice in person, via telephone and remote support as well as through our ticket management system (TOPdesk). You will play a key part in creating an exceptional IT infrastructure in our world-leading research and teaching focussed university.
As part of our supportive team of 11 second line analysts, you will be supporting administrative, teaching, and learning activities across the university. Your key activities will include:
This role is offered on a full time (36.5 hours per week) permanent basis.
About you
You will be interested in developing your career within IT and AV and enjoy problem-solving software and hardware issues as well as getting hands-on in delivering great support. You will also have:
For informal discussions about the role please contact Sherilyn Elmes on ccssre@bath.ac.uk or Adrian Hooper on pysamh@bath.ac.uk
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