Head of IT Operations & Deputy Director of IT

Contract: Full-time/Open-Ended

Interview date: 13^th November 2024

The Head of IT Operations and Deputy Director of IT will work with and deputise for the Director of IT in determining and delivering a technology strategy that meets the aspirations and objectives contained within the new University Strategy to 2030; and providing for the 24/7 needs of a community of c23,000 individuals. Balancing strategic and operational needs, you will manage the day-to-day operations being delivered by a team of professionals and managing high-value vendor and contractor relationships. Managing a range of ongoing projects; you will also be responsible for managing security, compliance and business continuity for a large and complex multi-site international business of education.

Candidates will be educated to degree level and probably with a relevant IT professional qualification. You must have extensive experience of managing equivalent technology services in large and complex organisations with an emphasis on the delivery of high-quality customer focused technical services. Not necessarily from a university background, you will however need to demonstrate good understanding and empathy with the challenges faced by the higher education sector, and the needs of a complex range of stakeholders in the academic context. In addition to your technical skills you will also need to be able to demonstrate highly developed interpersonal skills, financial management capabilities and change management expertise.

For further information and details about how to apply, please contact Alan Walter at alan@dixonwalter.co.uk or call 07876 766972. Further information and the full advert details about how to apply can be found at www.dixonwalter.co.uk/opportunities/gcu-head-of-it-operations

Applications should be made via email to alan@dixonwalter.co.uk by midnight on Sunday 13^th October 2024 and should consist of:

• A curriculum vitae detailing relevant qualifications and experience, full employment history, and achievements
• A two-page cover letter describing briefly how you feel you meet the criteria outlined in the Job Summary Form, your achievements, why the appointment is of interest, and what you would like to achieve in the role
• Details of three referees and notice period (referees will not be contacted without your permission)
• A completed Personal details form (available from the link above).

Formal interviews will take place on Wednesday 13^th November 2024, shortlisted candidates will also be asked to make a presentation to members of the panel prior to the interview.

As the University for the Common Good, we are committed to embedding equality, diversity and inclusion, as well as our values in everything that we do.  As such, we welcome applications from all suitably qualified candidates who demonstrate the GCU Values.

Glasgow Caledonian University is committed to a fair and transparent recruitment process that is free from bias so that we can attract and retain a high performing workforce which makes a critical contribution to our success.

The University holds the prestigious Athena SWAN Silver institution award, which recognises our significant record of activity and achievement in promoting gender equality across different disciplines.

As a Disability Confident 'Committed' employer, we are striving to ensure that our recruitment process is inclusive and accessible to disabled people. Although the Disability Confident 'Committed' level does not guarantee an interview for disabled applicants, we will make reasonable adjustments for disabled applicants during the recruitment process. 

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