Location: | Birmingham |
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Salary: | £23,700 to £25,742 per annum pro rata |
Hours: | Part Time |
Contract Type: | Permanent |
Placed On: | 23rd August 2024 |
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Closes: | 6th September 2024 |
Job Ref: | NU6224 |
Part time – 22 hours
Birmingham Newman University is seeking to appoint a part-time IT Service Desk Technician to work on Wednesdays, Thursdays and Fridays. The role involves working in a first-line capacity on a busy IT Service Desk, answering and logging calls, dealing with staff, students and visitor queries on face-to-face basis, call logging system and email, escalating issues to other colleagues.
Candidates should have experience of working in a customer-facing role, with the ability to communicate effectively at all levels. They should also possess excellent IT Skills, including knowledge of Microsoft products (Operating Systems & Office), with a willingness to learn and develop Information Technology skills.
Informal enquiries about this opportunity are very welcome. Please contact Raj Kumar, at raj.kumar@staff.newman.ac.uk, to discuss the role further.
Please click 'Apply’ button above to be redirected to our website, where you can download an application form and for further details about this role. Please email your completed application form by the advertised closing date to: recruitment@newman.ac.uk.
Closing date for applications: 6th September 2024
Interviews will take place on 8th October 2024
Birmingham Newman University offers a wide range of staff benefits including 35 days annual leave entitlement plus bank holidays (pro rata for part time posts), pension scheme, chaplaincy and spiritual care, library services, free on-site parking, discounted travel scheme, cycle to work scheme, employee assistance programme, occupational health and counselling services and staff development opportunities. Further details of the full range of staff benefits available can be found on our website: https://www.newman.ac.uk/knowledge-base/staff-benefits/ or please contact the Human Resources Department.
Birmingham Newman University is an Equal Opportunity Employer
Birmingham Newman University is located on Genners Lane, Bartley Green, Birmingham, West Midlands, B32 3NT.
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