Academic Registrar

• Location: London (multiple campuses)
• Reporting into: Deputy Managing Director

Who we are

London College of Contemporary Arts (LCCA) offers our students a wide range of accredited programmes within the creative arts and contemporary business fields. With a broad network of industry connections, aided by our partnership with University of the Creative Arts and various other industry leading brands, we allow our students to get a real feel for working within the fashion, graphic design and the business space by embarking on a journey which is designed to meet our students’ academic and personal demands.

LCCA offers students a unique industry-centred exposure to get students ready for their next step by adopting blended learning approaches delivered via workshops, lectures, fieldtrips, seminars, hosting sector leading subject-matter renowned experts from around the world and various other networking opportunities - therefore adopting a practical approach in the delivery of our programmes.  

At the very heart of our vision is a student-centred learning and teaching methodology which is progressive, forward-thinking, modern, and designed to meet our learners’ needs.

Why join us:

LCCA is part of Global University Systems (GUS), which is an international network of higher education institutions, brought together by a shared passion for accessible, industry-relevant qualifications. At GUS, we’re focused on becoming one of the world’s most dynamic, inclusive and diverse education organisations! Our ambition is to engender a belief in learning for life and to stimulate growth through education. We foster in our students the spirit and the will, to advance themselves and to thrive in their communities.

We are bounded by our shared values­ – student focus, communication, collaboration, respect, competence, entrepreneurship, and integrity – are more than aspiration. We display and expect these beliefs and behaviours from our colleagues equally. Some of the benefits on offer are:

What we offer our colleagues:

• A Hybrid working model – we encourage flexible working to aid productivity and a healthy work-life balance.
• My Rewards Hub – handpicked discounts and deals from a wide and ever-growing list of providers
• Employee Assistance Program (EAP) – a dedicated 24/7 access platform
• We support and promote our colleagues in achieving various academic and CPD opportunities via PGCertHE and Advanced HE followships.
• Training & Development opportunities on offer – this ranges from digital badges, in-house workshops and seminars hosted by world renowned subject matter experts.
• A great Refer-A-Friend (RAF) scheme in operation.
• Socials via ‘GOSH’: We love to celebrate events, our successes, recognise our colleagues for their contribution.
• Eye Care Vouchers

The Role

As the Academic Registrar at the London College Contemporary of Arts (LCCA), you will be pivotal in delivering the College's Education and Student Experience strategic ambitions, which are crucial to achieving our overall corporate goals. The landscape of UK education is rapidly evolving, and we need a motivated individual to lead our Academic Registry services, optimizing resources to provide exceptional, proactive, and responsive support for students and staff across the College.

Key Responsibilities:

Strategic Leadership:

• Develop and implement the strategy, staffing structure, and resources for the Academic Registry, ensuring alignment with the College Strategy and successful attainment of service objectives.
• Design and deliver exemplary Academic Registry services throughout the student lifecycle, from recruitment to graduation, utilizing a hub operating model and benchmarking against best practices.

Operational Excellence:

• Ensure efficient and effective enrolment and re-enrolment processes to support student recruitment, admission, and retention.
• Oversee the timetabling of teaching and other key events, ensuring efficient resource use and reliable information for students and staff.

Student Support:

• Document and streamline processes that support the student journey, fostering strong collaboration with academic and administrative staff.
• Manage individual student issues, including mitigating circumstances, complaints, and appeals, ensuring fair and timely resolutions.
• Maintain the accuracy, integrity, and quality of student record data, supporting regulatory compliance and strategic planning.

Leadership and Management:

• Line manage senior staff, ensuring effective recruitment, induction, management, development, and appraisal within your team.
• Play an active role in the Senior Management Team (SMT), contributing to the overall strategic direction of the College.
• Oversee risk management, presenting annual business cases for the Registry.

Compliance and Governance:

• Ensure compliance with regulations from the Office for Students (OFS) and other relevant bodies.
• Oversee academic governance and committee operations, maintaining the frameworks necessary for the College’s operation and development.
• Lead student information-related IT projects, ensuring robust and appropriate data systems.

Communication and Stakeholder Management:

• Maintain effective communication with all stakeholders, both internal and external, representing the College as required.
• Provide senior-level advice on procedures and individual cases relating to student rights and responsibilities.

Requirements:

• Qualifications: Postgraduate degree and/or professional qualification.
• Experience: Proven leadership in influential roles within the Higher Education sector, extensive knowledge of Registry services, and experience in leading successful organizational change.
• Skills: Strategic vision, problem-solving, innovative thinking, inspirational leadership, effective communication, and stakeholder management.

Please note: Candidates must have the right to work in the UK. Only applicants shortlisted for interview will be contacted. We do not offer visa sponsorship.

It’s quick and easy to apply for a role at LCCA. Just click on the 'Apply' button above. All you’ll need is an up-to-date CV outlining your interest in the role and how you meet the role’s criteria.

We acknowledge receipt of your resume for a position at LCCA and sincerely appreciate your interest in our company. We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success.

LCCA is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.