Faculty Operations & Support Manager

This role supports the Dean, Head of Resource and Planning and the Faculty Leadership Team in creating, developing, communicating and implementing the Faculty's Vision, Strategy, Plan and ambitious growth agenda. At the centre of the Faculty and its operations, this role understands, supports and contributes to the development of the Faculty's operating model and activities, bringing together stakeholders to deliver major projects to time, cost and quality.

The post holder manages the Faculty Support Office ensuring the provision of effective professional administration support to the Dean, Faculty Leadership Team and wider stakeholders. Building and maintaining the highest standards of professionalism by co-ordinating all aspects of day-to-day general operational administration and service delivery for the Faculty. In addition, the post holder oversees governance in the Faculty including the effective planning, preparation and action management of key committees and other Faculty-wide groups.

This role is a key role in the Faculty and will work closely with stakeholders to embed excellent customer service, high quality project management and a culture of continuous improvement

The Person

Our ideal candidate will be educated to degree level with excellent interpersonal and communication skills. You will have experience of working with senior staff and of managing professional staff to deliver highest quality services. Alongside outstanding planning, organisational and time management skills, you will have experience of managing multiple and diverse projects and extensive knowledge of ICT, including experience in data analysis, explaining and disseminating information efficiently and effectively. In addition, you will have the ability to build and maintain relationships with key stakeholders in both Schools and the wider University.

The Faculty

The Faculty of Business and Social Sciences combines Kingston Business School and the School of Law, Social and Behavioural Sciences. Driven by a forward-thinking approach, the faculty is dynamic, innovative and ambitious. We focus on business and social challenges that impact us all such as decision making, sustainable development and individual resilience.

Together, the schools strive to nurture socially responsible, well-informed and actively engaged members of society who graduate as adaptable, ambitious and solutions-focused professionals.

Practical experience and real-life learning is at the heart of our degrees. Our graduates will be equipped with the skills to manage and navigate a world that needs employees to be digitally skilled and to have highly developed people management skills, emotional intelligence as well as innovative, entrepreneurial drive.

Further information

This is a full-time, permanent position with a starting salary of £43,187.00 per annum. Interviews are expected to be held in person on 27th September 2024.

For informal enquiries, please contact Marta Rodriguez Santiago, Faculty Support Team Leader.

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