Functional Analyst

The University of Salford is now looking for a Functional/Data Analyst, who will strengthen our team by sharing our passion for providing continuous support to our diverse student community.

The successful candidate will be focused both on ensuring the smooth running of business-as-usual (BAU) activities while at the same time supporting the enhancement of student systems including the Student Information System (Banner).  This will require cross functional teamwork, excellent customer service, attention to detail, innovation and university wide collaboration.

This is a very business focused role. You will be responsible for the analysis of data quality issues identifying where these might necessitate additional training or process and system improvements. You will also be responsible for defining and validating business requirements, being able to understand, document and manage the needs and opinions of a wide range of stakeholders. You will be the primary point of contact between the customer community and technical teams.

Key Responsibilities

• To support the Head of Student Data & Systems in the design, definition and documentation of required data and systems changes, benefits and outcomes;
• To work with key stakeholders and operational colleagues to identify, analyse and embed improvements to data quality issues and their impact on training, business processes and systems.
• To engage and consult with academic and professional services colleagues at all levels in the University, in order to define service requirements and standards, and to facilitate changes and improvements
• To be the primary point of contact between the University customer and user community; the Student Data & Systems team; and the IT development, operations and service teams to implement changes to systems, system configuration and interfaces, ensuring they accurately meet the documented business requirements;

A bit about Student Administration…

Student Administration is responsible for managing the customer service, data, systems and processes which support the student experience from point of admission, registration, and onwards. The team is divided into Customer Services, Data and Systems, Admissions, Home Office Compliance and Timetabling and Logistics, each of which is led by a Head of Service.

The Student Data and Systems team are responsible for the development, implementation and continuous improvement of the University’s student data requirements and the systems required to support them. They ensure that the University’s student data is of excellent quality, accurate and available on a timely basis. The team also ensure that the University’s data and student journey and experience requirements are met, through identification of more streamlined and effective processes and developing a culture of continuous improvement.

What’s in it for you?

Competitive salary - and excellent pension scheme

Generous annual leave – An impressive 32 days leave, plus bank holidays, additional time off at Christmas and the opportunity to buy even more!

Flexible working - we support a culture of flexible and hybrid working, subject to business requirements.

Professional development - a comprehensive package of training and development opportunities to help you achieve your full potential.

The perks! MySalford, our online employee portal, offers a wide range of lifestyle benefits and discounts.

Wellbeing – your wellbeing is our priority. We have a wide range of dedicated services and facilities to support your mental and physical health.

Become unstoppable – apply today!

For more information and to apply for this vacancy, please visit universityofsalford.tal.net/vx/appcentre-ext/brand-4/spa-1/candidate/so/pm/1/pl/3/opp/2472-Functional-Analyst/en-GB

At the University of Salford we are committed to an inclusive approach to promoting equality and diversity.

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