Financial Welfare Advice Officer (Part-Time) (LUM174/1386)

This is a part-time role: 30 hours per week. 

Leeds City College is seeking a Financial Welfare Advice Officer to provide high-quality, professional advice that will support student retention and progression.

The service aims to reduce potential barriers to education and empower students to build personal resilience to deal with life challenges that financial welfare difficulties may bring.

The post holder will advise on financial welfare issues, which include money worries and funding issues related to studying, benefit claim problems, housing problems affecting access to education and choices about childcare options. 

The team also builds capacity amongst staff to provide financial welfare information and signposting.  We also develop financial education through information sessions and campaigns. 

What You Will Do

• Provide advice services to students on financial welfare issues that may be creating a barrier to accessing education.
• Offer advice through face to face meetings, telephone, email and online duty service. 
• Taking student referrals directly from students and staff, prioritising according to need, vulnerability, urgency or risk and manage a caseload.
• Develop staff and student knowledge of financial welfare issues and the support available internally and from external services through a range of activities and events. 
• Maintain administrative and student records, documenting all interventions accurately and in a timely manner.
• Track the outcomes of interventions and liaise with tutors to ensure additional support for students is in place if needed.   
• Participate in regular supervision as a part of case management and review processes. 
•  Provide information and data to enable timely reports to be collated.

About You

• Experience of delivering financial welfare advice.
• Experience working with vulnerable clients.
• Confidence in using Microsoft Office and Google applications.
• Good organisational, planning and administrative skills.
• The skills to produce financial welfare information resources in a range of formats.
• Ability to independently plan, deliver and evaluate group activities, training, information sessions and events.
• Ability to work positively & effectively as a member of a team and on own initiative, able to set and deliver on own targets and team and college objectives.
• A good level of general education with literacy and numeracy at level 2 or above.

Benefits

There are plenty of benefits available to our staff members, here are just a few:

• Annual leave entitlement - If you work full time, you'll get at least 27 days holiday plus bank holidays and up to 5 discretionary closure days at Christmas (pro rata for part time staff).
  • Support Staff 27 days (increasing to 32 days after 5 years service)
  • Academic 37 days
  • Senior Management 37 days
• Generous Pension schemes
  • Teachers’ Pension Scheme 
  • Local Government Pension Scheme 
• Memberships and discounts - employees can sign up to various membership cards and discount schemes such as TOTUM card (formerly NUS card). 
• Travel and commuting - discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.
• Learning and development opportunities -  including staff development days
• Employee wellbeing initiatives
• Flexible and hybrid working opportunities - this will vary depending on role requirements

About Us

Leeds City College is one of the largest further education institutions in the country and is one of the biggest providers of apprenticeships regionally. 

We provide a vibrant and diverse learning environment, delivering excellent and innovative education which is supportive, inspiring and life changing. Leeds City College’s values put students first and are at the heart of everything the college does.

We are committed to lifelong learning and investing in our staff. You’ll have access to a broad variety of training and professional development designed to help you continually develop and grow. We offer a wide range of job vacancies, and our large size means there are always exciting opportunities to progress.

Join us on the journey to being the best that we can collectively be for our students, apprentices, staff and our stakeholders.

SAFEGUARDING

At Luminate Education Group we are committed to the safeguarding and welfare of all our students including children, young people, and vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow the Safer Recruitment requirements and best practice as set out within Keeping Children Safe in Education statutory guidance. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.

EQUALITY, DIVERSITY AND INCLUSION

Our commitment to Equality, Diversity and Inclusion (EDI) in recruitment is key to our Group’s values. We are dedicated to fostering a workplace that embraces equality, diversity and inclusion in all its forms, where every candidate is treated with fairness, respect, and equity. Our recruitment processes are designed to ensure equal opportunities, remove bias, and promote a diverse talent pool. We continually assess and improve our practices to ensure that every individual, regardless of background, has an equal chance to succeed. By championing EDI, we aim to create a workforce that reflects the richness of our communities and drives innovation through diverse perspectives.  To find out more about what our commitment to EDI means to us please Click here to learn more about our EDI objectives.

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