Student Support Manager

Job information & salary data

NYU is committed to being a welcoming campus community that reflects and enacts the values of inclusion, diversity, belonging, equity and accessibility that inform academic excellence. We seek candidates who will not only enhance our commitment to these values, but whose experience, competencies, skills, and community engagement

efforts contribute to diverse, equitable, inclusive learning and working environments for our students, staff, and faculty.

The Student Support Manager (SSM) will primarily provide individual case management and follow up for students and their families experiencing academic, personal, medical, and social crises while studying away in London. The postholder is responsible for identifying support needs for their assigned caseload, assigned by the Associate Director for Student Life and Associate Director for Academic Affairs. The SSM will also be on call, a responsibility shared on a rotational basis across the team and will respond to urgent issues that arise.

Salary and benefits

• £45,000 per annum
• 28 days annual leave
• USS pension scheme
• Private medical insurance

For full details including job description, duties, and application procedure, click the 'Apply' button

About NYU in London

NYU in London, an affiliate of New York University, aims to create a study abroad programme of exceptional quality for its students, offering around 500 undergraduate and postgraduate students per semester (including approximately 75 freshmen students) from the USA the opportunity to spend one semester or more living in London whilst studying for NYU accredited courses.

The closing date for applications is 16th of August (11:59pm GMT). Candidates should advise of any reasonable adjustments needed to participate in the application and interview processes. Candidates who have not heard from NYUL by that time should assume their application has been unsuccessful. The successful candidates should have the right to live and work in the UK prior to appointment.

NYU London is an equal opportunity employer committed to equity, diversity, and social inclusion. We strongly encourage applications from under-represented individuals in the profession, across colour, creed, race, ethnic and national origin, physical ability, and gender and sexual identity. NYU London affirms the value of differing perspectives on the world as we strive to build the strongest possible university with the widest reach.

NYU's Global Programs & University Life organization is an equal opportunity employer and is committed to being a welcoming campus community that reflects and enacts the values of inclusion, diversity, belonging, equity, and accessibility that inform academic excellence. Employees in this organization are expected to contribute to diverse, equitable, inclusive, and accessible learning and working environments for our students, staff, and faculty.

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