Swim Programme Officer

FTE: 1.0fte (working 40 hours per week)

Salary: HSV 4- HSV5 (£24,862 - £28,780) per annum plus Performance Related Pay

Annual Leave: 23 days plus standard public holidays rising to 26 days after 4 years continuous service

Location: Hertfordshire Sports Village; de Havilland Campus 

Main duties and responsibilities

The Successful candidate would be expected to support and oversee our large bank of teaching staff and will assist in ensuring that all our swimming lessons have appointed teachers, arranging cover for sickness and holidays. You will supervise lessons on a rota basis, to ensure we are delivering lessons to an exceptional standard to a wide range of swimmers, both children and adults, including those with additional needs, in line with Swim England’s National Plan for Teaching Swimming. You will also be dealing with a high volume of enquiries face to face, via email and over telephone from those considering joining our programme as well as our existing customers, offering a level of customer service unrivalled by our competitors. 

Skill and experience required

You will have experience of working in a swim teaching environment with a knowledge of the Swim England Pathway. You will also have experience of working in a customer focussed organisation with demonstrable communication and interpersonal skills and be committed to promoting service excellence. Experience of a role in which you have successfully managed challenging conversations would be beneficial. You will be an excellent problem solver, able to work on your own initiative and as part of a team. 

Qualifications required

Educated with a minimum of A-levels or equivalent qualifications. Minimum of Swim England Level 1 Assistant Teaching qualification. Level 2 Swim Teacher qualification, emergency first aid (or ability to pass within 6 months), safeguarding children / child protection qualification are desirable. 

Please view the job description and person specification for a full list of the duties and essential criteria. Please attach a personal statement showing clearly how your skills and experience match the Person Specification

We regret that we are unable to offer UKVI sponsorship for this post; applicants will either hold UK Right to Work or demonstrate access to UK Right to Work before an offer is made.

REHABILITATION OF OFFENDERS ACT

DISCLOSURE AND BARRING SERVICE

This post is exempt under the Rehabilitation of Offenders Act 1974 as amended. The University requires that the successful applicant who is offered employment will be subject to a criminal record check from the Disclosure Barring Service before the appointment is confirmed. An Enhanced Disclosure will be required and this will include details of cautions, reprimands or final warnings, as well as convictions. The University of Hertfordshire complies with the ‘Code of Practice for Registered Persons and other recipients of Disclosure Information’. 

Overseas applicants and UK applicants who have lived abroad

Successful applicants who have lived outside the UK, for 12 months or more (whether continuously or in total), in the last 10 years, will be required to produce a ‘Certificate of Good Character/Conduct’ from each of those countries.

Contact Details/Informal Enquiries

Ingrid Wilkes, Swim Programme Manager, i.wilkes@herts.ac.uk

Closing Date: 22 August 2024

Interview Date: 05 September 2024

Apply online via the above ‘Apply’ button.

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