Head of Timetabling and Attendance

Canterbury Christ Church University are looking for an experienced and transformational leader with a proven track record of delivering effective and efficient timetabling operations; including developing and embedding systems, processes and procedures.

The role plays a pivotal role in the planning and effective execution of teaching scheduling across the University to ensure the delivery of our academic and student experience goals.

The role holder will provide expert leadership and guidance to their team and work closely with key business areas to optimise the use of space and resources whilst meeting the diverse needs of students and staff.

The role will drive innovative approaches to support our Student Engagement in Learning Strategy through timely and accurate provision of attendance data. This role will also manage key relationships with the stakeholders supporting our software systems, both internal to the University and our suppliers.

The role holder is expected to maximise the use of available data and resources in their local decision making and to provide comprehensive advice and guidance to senior colleagues to inform strategic direction across the organisation.

The Role:
You will lead a team of timetabling and attendance staff; facilitating a solutions-focussed, continuous improvement culture, ensuring they are trusted and valued subject matter experts for the whole service.

A priority will be to lead the delivery of the Smart Timetabling Project to change how and when timetables are designed and delivered, using systematic timetable design to deliver the most appropriate timetables for students and staff, and optimise use of the University estate.

You will be responsible for timetabling and attendance systems and developing and presenting relevant data analysis to senior colleagues to ensure transparency and confidence across our user groups in the systems and processes. This will include analysing data to evaluate the impact and effectiveness of the timetable and attendance system and processes from an end-user perspective.

You will need to establish strong effective working relationships with members of the leadership team within Registry Services, across the University’s senior leadership and a range of key stakeholders across the wider organisation such as the IT Infrastructure team and Faculty end users.

The Person
The successful candidate will have thorough knowledge and experience of timetabling and attendance monitoring systems and processes. They will need excellent communication, influencing and facilitation skills with demonstrable experience of successfully improving processes and procedures to meet user requirements through the design, development, implementation, and dissemination of core business systems. The ability to analyse complex data, identify, document and effectively resolve issues and embed new ways of working is essential.

How will you work?
We are committed to supporting flexible methods of working wherever possible and this role is hybrid. The post holder will be expected to be available to work on campus for at least 50% of the time.

How to Apply
Closing date for applications: Friday 16^th August.
Interviews will be scheduled in w/c 26^th August.

For queries about the role please contact James Popple, Assistant Director of Registry Services (Student Administration) at james.popple@canterbury.ac.uk.