Location: | London |
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Salary: | From £33,558 to £38,541 pa inclusive with potential to progress to £41,404pa inclusive of London allowance |
Hours: | Full Time |
Contract Type: | Permanent |
Placed On: | 18th July 2024 |
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Closes: | 2nd August 2024 |
LSE is committed to building a diverse, equitable and truly inclusive university
Salary from £33,558 to £38,541 pa inclusive with potential to progress to £41,404pa inclusive of London allowance
LSE’s Data and Technology Services division provides services to over 10,000 staff and student users. Responsible for providing second line service and support to the End User Computing service line. The role is primarily accountable for handling second- line service calls and ensuring the third- line teams within the department and in Business Led Technology teams, are operating to agreed service levels.
The post holder will need to have proven technical experience to assist Faculty and Professional Services staff with their IT problems and provide specialist knowledge of software used within the School. They will need to understand specialised computer specifications based on each Faculties need and be able to troubleshoot any issues that arise. The elements of the role require a high level of communication skills, organising workloads and collaborative working along with balancing the needs of individuals whilst managing their expectations.
The successful applicant will be working 5 days a week on campus.
This post will:
of the support function
Candidates should have:
We offer an occupational pension scheme, generous annual leave and excellent training and development opportunities.
For further information about the post, please see the how to apply document, job description and the person specification.
To apply for this post, please click the 'Apply' button above. If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page. Should you have any queries about the role, please email dts.admin@lse.ac.uk.
The closing date for receipt of applications is 02 August 2024 (23.59 UK time). Regrettably, we are unable to accept any late applications.
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