Reslife Residence Assistant (x6) (630469)

Estates Services Directorate

Accommodation Services is recruiting Residence Life Assistants to work on campus in the management of the Student Village. The successful candidate will work with a customer focused team in the delivery of outstanding services to over 1500 students living in University Accommodation.

FTE: 0.35 (12 hours/week)

Term: Fixed Term (31/08/2025)

Accommodation Services is recruiting Residence Life Assistants to work on campus in the management of the Student Village. The successful candidate will work with a customer focused team in the delivery of outstanding services to over 1500 students living in University Accommodation. You will have first-hand experience of living in similar student residential campus and be used to working in a fast-paced, student focused environment.  

You will work as part of a team to provide wellbeing support to over 1500 students living in the halls of residence and circa 500 students living in our off-campus provisions. You will deliver a friendly and supportive service promoting a positive living experience. Reporting to the Residence Life Co-ordinator, the successful candidate will provide peer-to-peer support and advice to students living in university accommodation and host social events that foster a sense of community and contribute to an outstanding Strathclyde student experience.

You will have experience working with a team delivering an excellent customer experience in a similar setting. The student experience is at the heart of everything we do, and we strive to continuously improve our service. 

Candidates should demonstrate a good understanding of the diverse needs of students and customers within an academic environment with the ability to offer guidance and escalate complex welfare cases.

You will be highly organised with good knowledge of MS Office including Word and Excel and a strong knowledge of social media platforms. You will support in the development of a refreshed Res-life programme of events designed to enhance the living experience and promote student wellbeing. You will co-ordinate a peer support programme within the residences to help assist students in issues they may encounter in their accommodation, liaising with and signposting to the relevant support services.

Formal interviews for this post will be held on 14/08/2024.

Informal enquiries about the post can be directed to Jacob Kinnear, Jacob Kinnear (jacob.kinnear@strath.ac.uk).

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