Quality Assurance Manager

Based: Hybrid: Canterbury/London and Home *

Hours:  37.5 hours per week, Monday to Friday

About Us

With over 140 years in education, LIBF offers a wide range of Higher Education and professional qualifications.

We are seeking an experienced Quality Assurance Manager with a focus on regulating our apprenticeship provision.

Role Overview

As a Quality Assurance Manager at LIBF, you will champion and support regulatory compliance and best practices in delivering our Apprenticeships and Higher Education. This role involves managing the regulatory compliance for LIBF’s degree-level apprenticeship provision, maintaining the HE academic governance structure, and overseeing the student complaints processes for all LIBF academic provisions. You will work closely with the Quality, Policy and Regulation team on various quality assurance and enhancement projects, ensuring our educational provisions uphold the highest standards.

*  This role can be based primarily at home on a hybrid basis with either our Canterbury office or London office. Attendance to the Canterbury office will be required when needed onsite for meetings and training when necessary.

Key Responsibilities

• Oversee governance of LIBF.
• Manage academic frameworks and policies for apprenticeships and HE.
• Support committees such as Assessment Boards.
• Lead quality assurance projects.
• Act as key contact for Ofsted/ESFA reviews.
• Update policies to remain compliant.
• Monitor regulatory developments.
• Handle and support student dissatisfaction, complaints and appeals.
• Ensure compliance with OIA reporting requirements.

Skills and Qualification:

Essential:

• Degree-level or relevant experience
• Knowledge of regulatory expectations (OfS/QAA/ESFA/Ofsted).
• Experience in HE quality assurance.
• Strong communication and committee experience.
• Excellent planning, detail-oriented, and integrity.

Why Join Us?

Impact: Influence strategic quality standards.

Growth: Opportunity to innovate and grow within a prestigious institution.

Apply

Before applying for any role please read our Recruitment Privacy Policy found at https://www.libf.ac.uk/about-us/vacancies

Do you find yourself in this profile and are looking for a new challenge? Then please submit your CV via the 'Apply' button above, with a covering letter explaining your suitability for the role. Please note that CVs without a covering letter will not be considered.

Please note that depending on number of CVs we receive; we may close the advert early. Due to the high volumes we receive, it may not be possible to respond to all applicants who are unsuccessful.

As part of your salary and benefits package, you’ll receive:

• Buddy scheme
• Buying and selling of annual leave (discretionary and decided on an annual basis)
• Cycle to work scheme
• Generous holiday entitlements, which increase after 2 years service and after 5 years’ service
• Employee assistance scheme
• Employee Volunteering Scheme allowing one free day per year for volunteering
• Exceptional absence days
• Flexible working arrangements
• Free eyesight tests and vouchers towards the purchase of glasses
• Life insurance
• Mentor scheme
• Occupational sick pay
• Onboarding Promise
• Paid time off for appointments
• Pension plan
• Perkbox membership offering employee benefits and discounts
• Private Medical insurance (dependent on job family)
• Season ticket and health club interest-free loans (after successful probation)
• Service recognition
• Social activities
• Training and development opportunities
• ImpAct group (focusing on sustainability)
• Social Committee (events include bowling, karaoke, games nights, quizzes and Summer and Christmas parties)
• Wellbeing Group ( We have worked towards a Wellbeing commitment and activities have included Pilates; Massages; Mindfulness; celebrated Mental Health Week; Breakfast Mornings;  Tea and Cake afternoons etc.)
• Business Member with The Marlowe Theatre Canterbury

Closing date: 15 July 2024

Interviews: 23 July 2024

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