Location: | Coventry |
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Salary: | £45,585 to £54,395 per annum |
Hours: | Full Time |
Contract Type: | Permanent |
Placed On: | 1st July 2024 |
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Closes: | 15th July 2024 |
Job Ref: | (109232-0624) |
For informal enquiries, please contact Liz Gardner at E.Gardner.1@warwick.ac.uk.
This is a unique opportunity to join at a pivotal moment for the Library as we embark on the transformation of our services and launch a new strategy. We are looking for inspiring, credible and authentic managers who, along with their specialist knowledge, are able to create a culture of digital innovation.
We are looking for an outstanding candidate to lead, motivate and direct the Customer Services team. This team is key to Warwick Library's student and academic experience, delivering an efficient and effective service in the provision of changing and developing frontline provision. You will utilise industry and sector best practice and innovations and tailor services offered to the benefit the Library’s user communities and to meet the changing needs of the user and academic environment.
As part of the Extended Library Management Team, you will collaborate on the development and delivery of new strategies and processes in line with our strategic plan as well as the institution’s changing needs and priorities.
You will be an excellent all-rounder with the interests of our customers and stakeholders at the heart.
You will have significant relevant customer services or professional library experience in a user-facing, frontline service role. You will have experience of managing staff and a proven ability to motivate and lead teams through change. You will have the ability to be responsive and proactive, with excellent interpersonal and influencing skills working collaboratively and building relationships effectively with a range of partners and stakeholders. You will have the ability to handle complexity and competing demands and be able to innovate and think laterally.
Full details of the duties and selection criteria for this role can be found in the vacancy advert on the University of Warwick's jobs pages. You will be routed to this when you click on the Apply button.
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